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DTSTART;TZID=UTC:20240111T093000
DTEND;TZID=UTC:20240111T163000
DTSTAMP:20261010T210924
CREATED:20231128T105015Z
LAST-MODIFIED:20231128T105015Z
UID:10004292-1704965400-1704990600@pitmantrainingscotland.co.uk
SUMMARY:Meetings and Minutes
DESCRIPTION:For anyone who organizes and takes minutes at meetings and those who would like to do this role to a professional standard. \n\n\n\n\nWhat you will learn: \n\nThe difference between formal and informal meetings.\nHow to set out an agenda.\nTips and techniques for note taking.\nThe role of the minute taker\nWhat minutes are and the different styles of minutes.\nHow to use appropriate language for minutes\nTo learn how to produce appropriate minutes of a meeting.
URL:https://pitmantrainingscotland.co.uk/event/meetings-and-minutes-5/2024-01-11/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Meetings and Minutes,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240111T093000
DTEND;TZID=UTC:20240111T163000
DTSTAMP:20261010T210924
CREATED:20231128T103829Z
LAST-MODIFIED:20231128T103829Z
UID:10004268-1704965400-1704990600@pitmantrainingscotland.co.uk
SUMMARY:Influencing Skills
DESCRIPTION:The aim of this course is to learn how to develop and apply the skills of influential communication. \n\n\n\n\nWhat you will learn: \n\nTo understand how we are influenced.\nHow to tailor your communications for different people and situations.\nTo communicate confidently and with purpose.\nHow to put across complex ideas in simple\, understandable ways.\nHow to use non-verbal behavior to impact others.\nInfluencing through feedback.\nDealing with objections.\n\nThis course is available on demand by virtual classroom\, please contact us for more details. 
URL:https://pitmantrainingscotland.co.uk/event/influencing-skills-8/2024-01-11/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Influencing Skills,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240110T133000
DTEND;TZID=UTC:20240110T163000
DTSTAMP:20261010T210924
CREATED:20231127T163549Z
LAST-MODIFIED:20231127T163549Z
UID:10004065-1704893400-1704904200@pitmantrainingscotland.co.uk
SUMMARY:Excel Intermediate
DESCRIPTION:For individuals who are already using Excel\, this course will streamline and perfect their Excel skills by teaching the more intermediate features available in the application. \nWhat you will learn: \n\nFormula – Vlookups\, IF Statements\, SumIf\, CountIf\, Text formula\, Concatenate\, linking spreadsheets.\nUtilities – Protecting data\, hide and unhide data\, named ranges\, working with dates\, comments\, data validation\, headers and footers.\nLinking Data – linking spreadsheets\, identifying links\, linking separate workbooks.\nData Analysis – Updating Pivot Tables\, filters\, subtotals\, icons and data bars in conditional formatting\, filter and sort using colour.\nPivot Tables – creating Pivot Tables\, Pivot Charts\, Slicers\, refreshing data\, updating ranges.
URL:https://pitmantrainingscotland.co.uk/event/excel-intermediate-11/2024-01-10/
LOCATION:Virtual Classroom
CATEGORIES:Excel Intermediate,Seminar Courses,Virtual Class
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240110T093000
DTEND;TZID=UTC:20240110T163000
DTSTAMP:20261010T210924
CREATED:20231128T100221Z
LAST-MODIFIED:20231128T100221Z
UID:10004211-1704879000-1704904200@pitmantrainingscotland.co.uk
SUMMARY:Personal Development Workshops
DESCRIPTION:Assertiveness \nThis workshop is about helping you recognize your own type of behavior and how you come across to others. It will help you to identify situations in which you would like to be less aggressive or less passive and learn how to be assertive in these situations. The course will show you how to overcome your natural\, instinctive behavior in situations and learn more effective responses. \n\n\n\n\nWhat you will learn: \n\nWhat is assertive\, aggressive\, and passive behavior?\nWhat effect does this behavior have on you and others?\nUnderstanding our rights and responsibilities.\nRecognizing an assertive response.\nThree steps to assertive behavior\nSaying ‘no’ without feeling guilty.\nComparing constructive criticism and destructive criticism.\nDealing with criticism assertively.
URL:https://pitmantrainingscotland.co.uk/event/personal-development-workshops/2024-01-10/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Assertiveness,Edinburgh,Personal Development Workshops,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240110
DTEND;VALUE=DATE:20240112
DTSTAMP:20261010T210924
CREATED:20231127T171708Z
LAST-MODIFIED:20231127T171708Z
UID:10004114-1704844800-1705017599@pitmantrainingscotland.co.uk
SUMMARY:Microsoft Project Complete – 2-day course
DESCRIPTION:For individuals who have never used Project or have only used Project for limited tasks. At the end of the 2-day sessions you will be able to create professional-looking planning documentation. \nWhat you will learn: \n\nProject Introduction – Ribbon bar overview\, task area\, Gantt chart area\, view navigation\, starting a project overview\, project calendars.\nResources – creating resource calendars\, create resources\, assign resources to tasks\, over allocation\, team planner view.\nCreating Tasks – insert tasks\, delete\, and move tasks\, promote and demote tasks\, link tasks\, manual and auto scheduling\, predecessors\, task types\, adding task summary and outline numbers\, setting restraints.\nGannt Charts – formatting Gantt Charts\, altering Gantt Charts styles.\nCompleting tasks – set baseline\, tracking Gantt view\, view reports\, filter tasks\, percentage complete.\n\n\n\n\n\n\nPrinting and views – print preview\, page setup.\nCosts – creating costs\, assign costs to tasks\, add new columns.\n\nThis seminar is available on demand by virtual classroom\, contact us for more details. 
URL:https://pitmantrainingscotland.co.uk/event/microsoft-project-complete-2-day-course-2/2024-01-10/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,MS Project Complete,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240109T093000
DTEND;TZID=UTC:20240109T163000
DTSTAMP:20261010T210924
CREATED:20231128T101106Z
LAST-MODIFIED:20231128T101106Z
UID:10004232-1704792600-1704817800@pitmantrainingscotland.co.uk
SUMMARY:Better Business Writing
DESCRIPTION:In this course we will look at what business writing is\, how to do it and how to do it well. Although business writing can seem a little overwhelming to begin with\, it can be relatively easy to learn – once you understand the basics of what is required. \nWhat you will learn: \n\nIntroduction – why it’s important and the benefits of good business writing\, back to basics with grammar\, punctuation\, and spelling.\nWriting with impact – be clear\, write less\, active verbs\, setting the tone\, using positive versus negative language\, condescension\, cliches and jargon\, writing with your reader in mind\, non- sexist language.\nStructure and style – knowing your audience and knowing your purpose.
URL:https://pitmantrainingscotland.co.uk/event/better-business-writing-10/2024-01-09/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Better Business Writing,Glasgow,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240109T093000
DTEND;TZID=UTC:20240109T163000
DTSTAMP:20261010T210924
CREATED:20231127T162429Z
LAST-MODIFIED:20231127T162429Z
UID:10004040-1704792600-1704817800@pitmantrainingscotland.co.uk
SUMMARY:Excel Intermediate
DESCRIPTION:For individuals who are already using Excel\, this course will streamline and perfect their Excel skills by teaching the more intermediate features available in the application. \nWhat you will learn: \n\nFormula – Vlookups\, IF Statements\, SumIf\, CountIf\, Text formula\, Concatenate\, linking spreadsheets.\nUtilities – Protecting data\, hide and unhide data\, named ranges\, working with dates\, comments\, data validation\, headers and footers.\nLinking Data – linking spreadsheets\, identifying links\, linking separate workbooks.\nData Analysis – Updating Pivot Tables\, filters\, subtotals\, icons and data bars in conditional\nformatting\, filter and sort using colour.\nPivot Tables – creating Pivot Tables\, Pivot Charts\, Slicers\, refreshing data\, updating ranges.
URL:https://pitmantrainingscotland.co.uk/event/excel-intermediate-9/2024-01-09/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Intermediate,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240109
DTEND;VALUE=DATE:20240110
DTSTAMP:20261010T210924
CREATED:20231127T155910Z
LAST-MODIFIED:20231127T160146Z
UID:10002212-1704758400-1704844799@pitmantrainingscotland.co.uk
SUMMARY:Adobe Photoshop
DESCRIPTION:For individuals who are new to Photoshop or have only used Photoshop for limited tasks. During the course you will learn the fundamentals of the Adobe Photoshop Creative Cloud from our certified Adobe Instructor. Classes are small group sessions guaranteeing time for practical training and questions and feedback from our tutor. \nWhat you will learn: \n\nDesign principles\, digital media theory (vector\, resolution\, raster)\, Photoshop interface\, workspace and navigation\, Photoshop preferences and colour settings\, rulers\, guides and grids\, resize and crop.\nColour and colour swatches\, enhancing through tonal and colour adjustments\, camera RAW\, adjustments layers.\nSelection tools and refining selections\, working with layers and layer masks\, layer blending modes and styles.\nDesign alignment\, transform and modify elements\, retouching\, styling and formatting text\, special characters.\nAdobe fonts\, resample resolution\, colour theory\, colour spaces (RGB\, CMYK)\, export session and file formats\, output and optimise work for digital print use.\n\n\n\n\n\n• Creative Cloud libraries\, hidden gems and shortcuts\, efficiency workflow. \nThis course is available on demand in our Glasgow & Edinburgh centres. Please contact us for more details.
URL:https://pitmantrainingscotland.co.uk/event/adobe-photoshop-2/2024-01-09/
CATEGORIES:Edinburgh,Glasgow,Seminar Courses,Virtual Class
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240108T093000
DTEND;TZID=UTC:20240108T163000
DTSTAMP:20261010T210924
CREATED:20231128T104342Z
LAST-MODIFIED:20231128T104343Z
UID:10004280-1704706200-1704731400@pitmantrainingscotland.co.uk
SUMMARY:Leadership Skills
DESCRIPTION:For managers who are developing into senior leaders. You are even less involved in the day-to-day delivery of the work; your success depends on your ability to manage your managers as well as mentor and inspire others. Your people skills need more finesse because there is more at stake; your emotional intelligence comes to the fore as people look to you to set the tone and the organizational culture. This course is going to show you the way of becoming an inspiring leader. \nWhat you will learn: \n\nIdentify the main types of leadership.\nIdentify the main characteristics of different theories of leadership – train\, transactions etc.\nDemonstrate an ability to apply different leadership styles and characteristics to different business situations.\nDemonstrate an understanding of the advantages and disadvantages of different leadership approaches to a problem.\n\n\n\n\n\n\nDevelop emotional intelligence skills.\nDemonstrate mentoring techniques.\nUnderstand the importance of starting with your ‘why’.\n\nThis course is available on demand by virtual classroom\, please contact us for more details. 
URL:https://pitmantrainingscotland.co.uk/event/leadership-skills-5/2024-01-08/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Leadership Skills,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240104T093000
DTEND;TZID=UTC:20240104T163000
DTSTAMP:20261010T210924
CREATED:20231127T172109Z
LAST-MODIFIED:20231127T172109Z
UID:10004122-1704360600-1704385800@pitmantrainingscotland.co.uk
SUMMARY:Pivot Tables Deep Dive
DESCRIPTION:In this ‘Deep Dive’ topic\, we will devote the full day to exploring Pitvot Tables and how they can be used for Data Analysis. We recommend that you have a basic to intermediate understanding of Microsoft Excel but no prior knowledge of Pivot Tables is required. \n\n\n\n\nWhat you will learn: \n\nIntroduction to pivot tables\nConvert data to tables\nAdjust field list settings\nCreate multiple reports with one click\nAdd data bars to pivot tables\nMaster pivot table settings\nAdd and remove calculated fields to pivot tables\nCalculate the difference between columns\nAdd smart custom number formatting\nCreate custom groupings to pivot tables\nGroup dates as unique\nAdd slicers to easily filter data\nAdd dynamic charts\nAdd a timeline to pivot tables\nIntroduction to Microsoft Power Pivot\n\nThis seminar is also available on demand by virtual classroom. Contact us for more details. 
URL:https://pitmantrainingscotland.co.uk/event/pivot-tables-deep-dive-2/2024-01-04/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Pivot Tables Deep Dive Workshop,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231221
DTEND;VALUE=DATE:20231222
DTSTAMP:20261010T210924
CREATED:20230512T095520Z
LAST-MODIFIED:20230701T183824Z
UID:10000899-1703145600-1703178000@pitmantrainingscotland.co.uk
SUMMARY:Word Intermediate
DESCRIPTION:For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. \n\n\n\n\nWhat you will learn: \nTables \n\nCreating Tables\nAltering Tables Rows & Columns\nDeleting Tables\nEntering Date\nTable Layouts\nFormatting Tables\nSorting Data\nDrawing Tables\n\nCharts & Pictures \n\nCreating Charts\nEditing Charts\nFormatting Charts\nMoving & Re-Sizing Charts\nChange Chart Type\nInsert Clip Art\nInsert Pictures Working with Pictures\nText Wrap Pictures\n\n\n\nParagraph \n\nPage & Section Breaks\nLinking Headers\nApplying Text Styles\nModifying & Create Styles\nUsing Styles\nCreate Table of Contents\n\nQuick Parts \n\nCreating Quick Parts\nModify & Edit\nDeleting Quick Parts\n\nOther \n\nCreating Columns\nUsing Templates\nIntroduction to Mail Merge\nProtecting Documents\nWorking with Comments\nDrawing Diagrams\nScreenshots\nFront Covers\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/word-intermediate-8-2/2023-12-21/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Seminar Courses,Word Intermediate
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231220
DTEND;VALUE=DATE:20231221
DTSTAMP:20261010T210924
CREATED:20230511T074653Z
LAST-MODIFIED:20230701T183824Z
UID:10000968-1703059200-1703091600@pitmantrainingscotland.co.uk
SUMMARY:Word Introduction
DESCRIPTION:For individuals who have never used a word processing package before or have only used Word for limited tasks. At the end of the day you will be able to create professional looking Word documents. \n\n\n\n\nWhat you will learn: \nIntroduction \n\nScreen Layout – Ribbon Bar\nEntering/Edit Text\nSpell & Grammar Checking\nChange Case\nSaving Documents\nCreating New Documents\nSaving As Different Versions\n\nFormatting \n\nSelecting Text\nMoving Text – Copy\, Cut & Paste\nNavigating A Document\nFull Formatting Text Options\nAligning Text\nApplying Text Styles\n\nParagraph Formatting \n\nSetting Tabs\nUsing Bullets & Numbers\nParagraph Spacing\nBorders & Shading Watermarks\n\n\n\nPrinting \n\nPrint Preview\nApplying page settings\nPage Layouts\nPage Numbering\nBasic Headers & Footers\nPage Breaks\n\nOther \n\nBasic Tables\nPictures\nWord Art\n\n\n\n\n\nTel 0131 556 5650 \n\n\nTel 0141 223 0090 \n\n\n\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/word-introduction-7-2/2023-12-20/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Seminar Courses,Word Introduction
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231219
DTEND;VALUE=DATE:20231220
DTSTAMP:20261010T210924
CREATED:20230512T104814Z
LAST-MODIFIED:20230701T183818Z
UID:10000883-1702972800-1703005200@pitmantrainingscotland.co.uk
SUMMARY:Power BI Intermediate
DESCRIPTION:Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise any data using the unified\, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. \nAttending this workshop will help you to: \n\nGet to know the Microsoft Power BI interface\nUnderstand the purpose of Microsoft Power BI for data analytics\nUnderstand basics regarding capacities\, workspaces\, datasets\, shared datasets\,reports\, and dashboards\nGet to know data modelling and visualisations using various kinds of visuals likecharts and tables\nLearn how to filter\, clean\, and transform data with services like Power Query\nUnderstand aggregates and when to use them\nLearn how to secure your data\nPerform exercises to secure your knowledge and understanding\nCreate and share your first Power BI reportPlease note:\n\n\nIn this course\, participants will perform practical use-case learning exercises to prepare them to be able to confidently develop and style their own Power BI dashboards and manage\, analyse\, and modify data\nAttending this course will require learners to have a basic understanding of Microsoft Power BI and a basic understanding of Microsoft Office 365 is recommended. Microsoft Power BI requires a separate licence in addition to Microsoft Office. Learners will require this additional licence to perform the exercises on their own computers.\nA stable Internet connection is required. Having a second display is beneficial but not required.Duration: 1 Day
URL:https://pitmantrainingscotland.co.uk/event/power-bi-intermediate-3/2023-12-19/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Power BI Intermediate,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231218
DTEND;VALUE=DATE:20231220
DTSTAMP:20261010T210924
CREATED:20230512T090037Z
LAST-MODIFIED:20230701T183825Z
UID:10000907-1702891800-1703005200@pitmantrainingscotland.co.uk
SUMMARY:Project Management Principles
DESCRIPTION:Project Management is a discipline that has evolved in order to coordinate and control resources and activities to achieve specific goals and objectives. It involves decision making\, common sense\, organisation\, time management and assertiveness to deliver these goals and objectives within constraints – the primary ones being scope\, time and budget. \nCourse Overview: \nThis 2 day course is aimed at individuals who manage small projects\, along with their other everyday tasks and need a broad understanding of the principles of project management. The course provides an overview of project management and introduces areas where other\, more specific training may be beneficial. \nCourse Objectives: \n\n\n\n\nBy the end of the course you will be able to: \n\n\n\nIdentify the various stages of the Project Lifecycle\nUnderstand how projects start – the Business Case\nSet Objectives\nWrite a ‘Terms of Reference’ for a project\nRecognise the roles and responsibilities within a project\nUnderstand the role of the Project Manager when managing individuals and teams\nUnderstand the importance of a communication plan for a project\nPlan a project using project management techniques: Work Breakdown Structures\, Estimating\, Resource Loading\, Budgeting\nIdentify the critical path through a project\nUnderstand basic elements of risk analysis and management as well as change management\nUnderstand the importance of tracking project progress and project review\n\nDuration: 2 Day \n\n\n\nCourse Program:\nDay 1:\nCourse Introduction & Overview Project Management Overview: Definition of Project Management\nThe Project Lifecycle\nThe Devil’s Triangle\nHow Project’s Start – The Business Case Terms of Reference and the PID Setting SMART Objectives \nProject Teams:\nMatrix Management\nThe role of the Project Manager \nProject Manager – Skills & Attributes Team Selection & Team Building Project Communication:\nOral & Verbal Communication Project Meetings \nCommunication Plans and Projects Case Study – Part 1 \n\n\nDay 2: \nWork Breakdown Structure Estimating Task Durations\nThe Project Planning Process: Scheduling – PERT Charts Identifying the critical path Assigning Resources Calculating the Budget Gantt Chart Overview \nCase Study Part 2 \nRisk Analysis and Management: \nIdentification\, Assessment\, Tolerance and management \nTracking Progress Change Management Post Completion Review Course Summary & Close
URL:https://pitmantrainingscotland.co.uk/event/project-management-principles-8-2/2023-12-18/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Project Management Principles,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231218
DTEND;VALUE=DATE:20231219
DTSTAMP:20261010T210924
CREATED:20230511T073958Z
LAST-MODIFIED:20230701T183825Z
UID:10000903-1702886400-1702918800@pitmantrainingscotland.co.uk
SUMMARY:PowerPoint Introduction
DESCRIPTION:For individuals who have never used PowerPoint or have only used it for limited tasks. At the end of the course you will be able to create professional looking presentations. \n\n\n\n\nWhat you will learn: \nInitial Screen & Data Entry \n\nIntroduction to the software\nInserting & Selecting Text\nMoving & Re-Sizing Objects\nAdding New Slides\n\nOrganisation \n\nUsing Organisation Charts\nUsing Organisation Tables\nBasic Tables and Charts\n\nSlide Shows \n\nSetting/Running Slide Shows\nSlide Transitions\nAnimation Effects\nPrinting Presentations\n\nSlide Master Options \n\nLearning about Master Slides\nInsert Footers & Page Numbers\nUsing Hyperlinks\nView Slides & Note Pages\nSlide Orders\n\n\n\nBullet Slides & Pictures \n\nEntering Bullet Points\nMulti-Level Bullets\nChanging & Deleting Bullet Points\nWorking with Clip Art\nGrouping/Ungrouping Clip Art\n\nFormatting \n\nFree Text\nFormat Text Colours\nFreehand drawings\nWorking with Objects\nColouring Objects\nBackgrounds on Slides Word Art\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/powerpoint-introduction-8-2/2023-12-18/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Powerpoint Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231215
DTEND;VALUE=DATE:20231216
DTSTAMP:20261010T210924
CREATED:20230511T081541Z
LAST-MODIFIED:20230701T183818Z
UID:10000830-1702627200-1702659600@pitmantrainingscotland.co.uk
SUMMARY:Macros Deep Dive Workshop
DESCRIPTION:Using Excel Macros can speed up work and save you a lot of time\, increasing productivity!\nIn this ‘Deep Dive’ into the topic\, we will devote the full day to exploring Macros and how they are used in Excel. We recommend that you have a basic to intermediate understanding of Microsoft Excel.\nIn this course\, participants will be introduced to Excel macros and then develop a deeper understanding of advanced and custom macros including an introduction to VB (Visual Basic) coding for macros \nWhat you will learn: \n\nIntroduction to macros\nHow to use the macro recorder\nSave your file with support for macros\nUsing absolute versus relative cell referencing when recording\nUsing absolute AND relative cell referencing when recording\nRun a macro from a button you create\nUse keyboard shortcuts to navigate during recording to get the correct result\nApply macros to different sized data sets\nAdd macro to Excel menu tabs\nIntroduction to the VBA Editor\nAdd IF condition to macro VBA code\nAdd Loop to macro VBA code\nIntroduction to debugging VBA code\nCopy macros between workbooks\nDuration: 1 Day \nThis course is delivered on our open schedules in Edinburgh and Glasgow We can also deliver this workshop via a virtual classroom over two half sessions\, using Zoom or Teams.
URL:https://pitmantrainingscotland.co.uk/event/macros-deep-dive-workshop-3/2023-12-15/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Macros Deep Dive Workshop,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231214
DTEND;VALUE=DATE:20231215
DTSTAMP:20261010T210924
CREATED:20230512T095754Z
LAST-MODIFIED:20230701T183824Z
UID:10000858-1702540800-1702573200@pitmantrainingscotland.co.uk
SUMMARY:Word Advanced
DESCRIPTION:For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. \n\n\n\n\nWhat you will learn: \nMail Merge \n\nCreating Mail Merge\nMerge Envelopes & Labels\nCreating Data Sources\nEditing Data Sources\n\nTracking \n\nTracking Changes\nAccept/Reject Options\nViewing Track Changes\nCompare Document Versions\n\nForms \n\nCreating User Forms\nSave and Protect Forms\nEditing Forms\nCreate Drop Lists\n\n\n\nUtilities \n\nCreating Foot & Endnotes\nCreating Front Cover Pages\nCreate an Index\nCaptions\nCollaborating with other Documents\nCross-reference\nRecording Macros\nEdit and Remove Macros\nEmbedding Objects\nOnline Video\nDesign Themes\nBackstage Features\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/word-advanced-7-2/2023-12-14/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Word Advanced
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231213
DTEND;VALUE=DATE:20231214
DTSTAMP:20261010T210924
CREATED:20230512T094703Z
LAST-MODIFIED:20230701T183824Z
UID:10000854-1702454400-1702486800@pitmantrainingscotland.co.uk
SUMMARY:PowerPoint Intermediate/ Advanced
DESCRIPTION:For individuals who are already using PowerPoint to an introductory level. This course will streamline and perfect their PowerPoint skills by teaching the more advanced features available in the package. \n\n\n\n\nWhat you will learn: \nMaster Slides \n\nCreating Master Slides\nFormatting Masters\nHand-Out Masters\nHeaders & Footers\nPage Numbering\n\nCustom & Auto Timings \n\nCreate Custom Shows\nInk Annotations when running slides\nSet Options for Custom Shows\nRunning Custom Shows\nCreate an Agenda Slide\nRehearse Timings\nLoop Continuously\nSetting up Presenters View\nUsing Online Video\n\n\n\nInsert Data \n\nInsert Sound Files\nInsert Video Clips\nWorking with Sound & Video\nCreating Hyperlinks\nEmbed Objects\n\nOther \n\nAdd Multiple Effects\nMotion Paths\nRe-Using Slides Screenshots\nInsert Objects\nNew Animation\nNew Transition\nReading View\n\n\n\n\n\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/powerpoint-intermediate-advanced-2-2/2023-12-13/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Powerpoint Advanced,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231213
DTEND;VALUE=DATE:20231214
DTSTAMP:20261010T210924
CREATED:20230511T073905Z
LAST-MODIFIED:20230701T183826Z
UID:10000874-1702454400-1702486800@pitmantrainingscotland.co.uk
SUMMARY:Excel Advanced
DESCRIPTION:The Microsoft Excel Advanced training course is available at the Edinburgh Pitman Training Centre. \nFor individuals who are already using Excel to an advanced level. This course will teach you how to use excel to analyse\, collaborate and validate data. These tools are extremely useful for auditing and streamlining your workflow. \n\n\n\n\nIn this course you will learn how to create\, convert and share documents through the universal Acrobat PDF format to produce interactive\, media rich and secure publications for Print or Web. \nThis course is designed for people who are collating documents with multiple contributors or publishing to a variety of mediums.
URL:https://pitmantrainingscotland.co.uk/event/excel-advanced-7-2/2023-12-13/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Advanced,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231212
DTEND;VALUE=DATE:20231214
DTSTAMP:20261010T210924
CREATED:20230512T085809Z
LAST-MODIFIED:20230701T183825Z
UID:10000867-1702373400-1702486800@pitmantrainingscotland.co.uk
SUMMARY:Presentation Skills
DESCRIPTION:Talk and present with confidence and impact \nDo you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the thought of having to stand up in front of an audience fills you with worry and panic? \nOR \nYou may be “stuck in a rut” with your presentations or public speaking engagements and need to add impact to inspire and motivate your audience. \nThis training experience is suitable for both inexperienced and experienced presenters who feel they need to refresh and improve their delivery and motivate their audience. It has been developed for people who are required to give effective and stimulating presentations and talks. \nALL speakers have nerves! Most of us fear standing up in front of an audience and presenting\, however\, you can learn to overcome this natural fear by learning techniques that will allow you to deliver a memorable presentation. \nThis two day course will help you hone your skills and give you the tools and space to practice delivering your message in a creative and confident manner. Classes are small and mainly experimental\, allowing the trainer to focus and coach whilst reflecting your particular challenges and requirements.
URL:https://pitmantrainingscotland.co.uk/event/presentation-skills-9-2/2023-12-12/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Presentation Skills,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231211
DTEND;VALUE=DATE:20231212
DTSTAMP:20261010T210924
CREATED:20230511T074444Z
LAST-MODIFIED:20230701T183824Z
UID:10000989-1702281600-1702314000@pitmantrainingscotland.co.uk
SUMMARY:Excel Introduction
DESCRIPTION:For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to create professional looking spreadsheets. \n\n\n\n\nWhat you will learn: \nExcel Introduction \nViewing Screen Layout – Ribbon Bar Enter\, Move & Clear Data\nSelecting Excel Data Areas\nSaving Excel \nCreating New Workbooks\nCut\, Copy & Paste\nNaming\, Deleting & Working with Sheets \n\n\n\n\nData Manipulation \nWiden Rows & Columns Inserting Rows & Columns Moving Data\nDeleting Information Sorting Options \nFormatting \nFormatting Numbers\, Formatting Text\, Borders & Shading\, Align Data \n\n\nFormulas \nIntroduction\nOrder of Operations\nAdd\, Subtract\, Multiply\, Divide Auto Sum & Auto Average Percentages\nAbsolute Cell Referencing \nPrinting \nPrint Preview\nPage Layout\nHeaders & Footers & Print Areas \nUtilities \nIntroduction to Charts\nFreeze Panes\nIntro to Conditional Formatting Auto Fill Options \nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/excel-introduction-8-2/2023-12-11/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Excel Introduction,Glasgow,Seminar Courses,Virtual Class
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231211
DTEND;VALUE=DATE:20231212
DTSTAMP:20261010T210924
CREATED:20230511T073646Z
LAST-MODIFIED:20230701T183826Z
UID:10000938-1702281600-1702314000@pitmantrainingscotland.co.uk
SUMMARY:Management Skills
DESCRIPTION:As you develop as a manager you are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your team\, manage others who supervise and manage technical specialists. Your role is less about your technical skills and will demand even higher levels of people skills. Your coaching skills will need more finesse as you may find yourself coaching supervisors and junior managers who act as coaches at their own level. \nThis workshop will help you develop the right people skills and keep you developing for future management roles. Ideal for those with some management experience\, this course will help you benchmark your skills\, trouble shoot pinch points and set the scene for middle levels of management. \nObjectives \nTo share methodologies and techniques that will enable you to: \n\nDevelop your team\nUse different management approaches\nPlan and attend productive meetings\nDeal with disciplinary situations with confidence\nManage absence\nDevelop and conduct competency based interviews\nStructure inspiring coaching sessionsDuration: 1 Day\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/management-skills-3-2/2023-12-11/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Management Skills,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231208
DTEND;VALUE=DATE:20231209
DTSTAMP:20261010T210924
CREATED:20230512T085240Z
LAST-MODIFIED:20230701T183826Z
UID:10001029-1702022400-1702054800@pitmantrainingscotland.co.uk
SUMMARY:Time Management
DESCRIPTION:Are you frequently interrupted by your colleagues with questions about the job or requests for advice or decisions?  \nDo you sometimes find yourself doing the job of one of your colleagues when they really ought to be doing it themselves?  \nDo you work longer hours than those you work with or those you manage? Do you habitually take work home every night or at the weekend?  \nDoes more of your time gets spent working on details\, rather than strategic thinking or planning of other management activities?  \nDo you have unfinished jobs piling up on your desk or difficulty meeting deadlines?  \nIf you answered yes to any of the above\, then spending a little time learning how to manage your time will save you hours!  \nThis workshop is ideal for anyone who wishes to improve their self-managing techniques\, achieve more in their working day and gain more balance in their lives.  \nDuration: 1 Day  \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/time-management-9-2/2023-12-08/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Seminar Courses,Time Management
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231207
DTEND;VALUE=DATE:20231208
DTSTAMP:20261010T210924
CREATED:20230512T085148Z
LAST-MODIFIED:20230701T183826Z
UID:10000934-1701936000-1701968400@pitmantrainingscotland.co.uk
SUMMARY:Telephone Techniques
DESCRIPTION:The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call a company for information or service. If you have never visited the company in person\, your perception of its competency and efficiency were based entirely on how your call was handled. \nYou can accomplish a lot on the telephone in a shorter period of time\, but the rules for communicating by telephone are different than they are for face-to-face communication. We cannot see the other person so we cannot use body language\, gestures and facial expressions to add meaning to our message. We can’t shake hands or make eye contact with the other person and build rapport so it is much easier to be misunderstood over the telephone. \nOn the other hand\, we don’t have to worry about how we are dressed or if our appearance is suitable\, all our energy is concentrated on what we want to say to the other person. They in turn can’t see our body language or see what we look like and therefore make judgements upon us. In fact\, on the telephone we can project whatever image we want! \nThis 1 day workshop has been developed for people who would like to improve their telephone communication skills. It is particularly aimed at those who use the telephone as an important part of their job. \nObjectives: \n\nTo acquire a confident and friendly telephone manner\nTo learn what to say and what NOT to say\nTo gain effective listening skills\nTo deal with awkward situations\nTo adopt ways of taking and passing on messages in a professional way\nDuration: 1 Day
URL:https://pitmantrainingscotland.co.uk/event/telephone-techniques-10-2/2023-12-07/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Seminar Courses,Telephone Techniques
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231207
DTEND;VALUE=DATE:20231208
DTSTAMP:20261010T210924
CREATED:20230512T084741Z
LAST-MODIFIED:20230701T183827Z
UID:10001050-1701936000-1701968400@pitmantrainingscotland.co.uk
SUMMARY:Excel Introduction
DESCRIPTION:For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to create professional looking spreadsheets. \n\n\n\n\nWhat you will learn: \nExcel Introduction \nViewing Screen Layout – Ribbon Bar Enter\, Move & Clear Data\nSelecting Excel Data Areas\nSaving Excel \nCreating New Workbooks\nCut\, Copy & Paste\nNaming\, Deleting & Working with Sheets \n\n\n\n\nData Manipulation \nWiden Rows & Columns Inserting Rows & Columns Moving Data\nDeleting Information Sorting Options \nFormatting \nFormatting Numbers \nFormatting Text Borders & Shading Align Data \n\n\nFormulas \nIntroduction\nOrder of Operations\nAdd\, Subtract\, Multiply\, Divide Auto Sum & Auto Average Percentages\nAbsolute Cell Referencing \nPrinting \nPrint Preview\nPage Layout\nHeaders & Footers & Print Areas \nUtilities \nIntroduction to Charts\nFreeze Panes\nIntro to Conditional Formatting Auto Fill Options \nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/excel-introduction-7-2-2/2023-12-07/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231206
DTEND;VALUE=DATE:20231207
DTSTAMP:20261010T210924
CREATED:20230511T073218Z
LAST-MODIFIED:20230701T183827Z
UID:10000921-1701849600-1701882000@pitmantrainingscotland.co.uk
SUMMARY:Leadership Skills
DESCRIPTION:As you develop as a senior manager you need to start to think and handle yourself very differently. You are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your managers as well as mentor and inspire others. \nYour people skills need more finesse because there is more at stake; your emotional intelligence comes to the fore as people look to you to set the tone and the organisational culture. This course is going to show the way of becoming an inspiring leader. \nObjectives \nTo share methodologies and techniques that will enable you to: \n\n Identify the main types of leadership\n Identify the main characteristics of different theories of leadership – trait\,transactional etc.\nDemonstrate an ability to apply different leadership styles and characteristicsto different business situations\n Demonstrate an understanding of the problems associated with leadingchange in an organisation\nDemonstrate an understanding of the advantages and disadvantages ofdifferent leadership approaches to a problem\nDevelop emotional intelligence skills\nDemonstrate mentoring techniques\nUnderstand the importance of starting with your ‘why’Duration: 1 DayWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.\n\n\n\n\nCourse Programme \nReview of Actions from Management Skills Workshop \nLeadership Theories \n\nTrait theories\nBehavioural theories\nContingency theories\nPower and Influence theoriesEmotional Intelligence\n\n\nSelf-assessment\nThe 4 elements of emotional intelligence\nTuning into your senses\nImproving your emotional intelligenceMentoring\n\n\nKey responsibilities\nMentor agreements\n4 domains of performanceStarting with ‘why’\n\n\nThe golden circle\nDiscovering your ‘why’Bring it all together and action planning Course Review
URL:https://pitmantrainingscotland.co.uk/event/leadership-skills-2-2/2023-12-06/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Leadership Skills,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231205
DTEND;VALUE=DATE:20231207
DTSTAMP:20261010T210924
CREATED:20230601T074703Z
LAST-MODIFIED:20230701T183827Z
UID:10000895-1701768600-1701882000@pitmantrainingscotland.co.uk
SUMMARY:Supervisory Skills
DESCRIPTION:Supervisory Skills – Tutor Led \n\n\n\nGet better results from your team. \nWould enhanced supervisory skills be of benefit to you or any other of your employees? \nAre you a supervisor or team leader who would like to get better results from your team? \nAre you interested in working with an experienced provider of innovative\, effective and enjoyable training solutions? \nCompetent and confident supervisors are critical to the success of all organisations – in terms of how they manage their teams\, tasks and change. \nThis course develops core supervisory competencies and provides a range of techniques that supervisors can immediately use to enhance the results they get. \nThe course has been designed for new supervisors/team leaders/managers or those in these roles who have not received any formal supervisory skills training. \nIt is delivered in a format to engage all learning styles and to stimulate changes in behaviour after the course. Typically this involves a mix of trainer led insight\, delegate participation\, team activity\, practical exercises and learning views. \nOur trainers are experienced in creating positive learning environments where participants feel comfortable in sharing experiences and practicing skills. \nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \n\n\n\nAim: \nThe aim of the course is to provide participants with a range of skills\, methodologies and techniques to enhance their ability to supervise people\, tasks and change effectively. \nWhat you will learn: \n\nHow to become a credible supervisor\nHow to communicate successfully\, using verbal and non-verbal modes of\ncommunication: asking specific questions and active listening\nHow to prioritise tasks and manage their time more effectively\nHow to delegate appropriate tasks productively\nHow to make well informed decisions\nHow to motivate team members to deliver desired results\nHow to build a positive working environment\nHow to deal with challenging team members and work situations\nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow
URL:https://pitmantrainingscotland.co.uk/event/supervisory-skills-6-2/2023-12-05/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Supervisory Skills
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231205
DTEND;VALUE=DATE:20231206
DTSTAMP:20261010T210924
CREATED:20230512T084411Z
LAST-MODIFIED:20230701T183827Z
UID:10001060-1701763200-1701795600@pitmantrainingscotland.co.uk
SUMMARY:Communication Skills
DESCRIPTION:Effective communication is key in every situation we find ourselves in\, whether it is work related or in our personal life. We all know or work with people\, whom we respect as effective communicators\, but what is it about their behaviour that we aspire to and how do they do it? How is it that they are not only able to express themselves fully but can also get to the heart of what is important to the people around them? \nMost of us communicate well in many situations; however\, occasionally we need a little help. The first step is realising that you can learn new communication skills and that these skills are not solely in the domain of gifted communicators. \nIn which situations would you find it useful to convey yourself as a confident and articulate individual? Whether you want to communicate with more impact or build rapport with a colleague or client; improving your communication skills will help you meet these challenges. \nThis special workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It will also benefit those who would like to develop their own skills and confidence in communication generally. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \n\n\n\nObjectives: \n\nRevisit the foundations of effective communication\nFrame communications positively\nRemaining in control of time spent on conversations\nGiving positive feedback\nHaving difficult conversations What you will learn:\n\n\nPractical verbal and non-verbal communication\nThe importance of rapport and how to build relationships\nMethods of organising your thinking to convey the message you really mean\nTo use precise questioning skills to control and move the conversation along\nHow to communicate carefully in difficult situations\nHow to resolve conflict and open up the communication\nHow to implement changes on return to office\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/communication-skills-8-2/2023-12-05/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Communication Skills,Glasgow,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231204
DTEND;VALUE=DATE:20231205
DTSTAMP:20261010T210924
CREATED:20230512T085353Z
LAST-MODIFIED:20230701T183826Z
UID:10000925-1701676800-1701709200@pitmantrainingscotland.co.uk
SUMMARY:Identify and Manage Stress
DESCRIPTION:Ask yourself the following questions: \nDo I find I am constantly tense and worried about things? \nDo I have a general feeling of uneasiness? \nAre my colleagues and friends avoiding me – perhaps because they know I will easily lose my cool? \nAm I becoming less productive\, finding it difficult to remember things or make simple decisions? \nOBJECTIVES: \nUnderstand what stress is\, where it comes from and how it can affect you and those around you. As well as what you can do about it. \nYOU WILL LEARN: \n\nUnderstand what stress means to you\, and how your body reacts to stress\nIdentify your own pressure and stress points at work\, college and other areasin your life\nBecome aware of your body’s warning signs\nUnderstand how stress can become a useful tool for you to use to your benefit\nIntroduce practical tools and techniques to reduce and manage your stress\nDevelop a personal and practical plan of action to minimise and manageyour stress.\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/identify-and-manage-stress-2-2/2023-12-04/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Identify and Manage Stress,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231204
DTEND;VALUE=DATE:20231205
DTSTAMP:20261010T210924
CREATED:20230512T084527Z
LAST-MODIFIED:20230701T183827Z
UID:10000942-1701676800-1701709200@pitmantrainingscotland.co.uk
SUMMARY:Professional Receptionist
DESCRIPTION:Several phone lines are ringing; colleagues are asking questions\, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism and poise? \nThis course is specifically designed to address just that scenario and other important challenges that receptionists face. In addition to learning effective verbal and visual communication skills\, participants will learn how to interact successfully with even the most demanding individuals and situations. \nObjectives: \n\nTo understand the importance of the Receptionist’s role\nTo learn how to make a first impression people remember\n To review best telephone practice\nTo develop strategies for dealing with difficult people and situationsWhat you will learn:\n\n\nTo adopt appropriate telephone techniques\nTo receive visitors professionally\nTo direct calls correctly\nTo deal with difficult people and situations\nTo improve personal effectivenessWho should attend?\nStaff who are representing the company in a front line reception position. Or those who are asked to deputise in this important role from time to time. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/professional-receptionist-6-2/2023-12-04/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Professional Receptionist,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
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