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DTSTART;VALUE=DATE:20230515
DTEND;VALUE=DATE:20230516
DTSTAMP:20261025T004337
CREATED:20230511T072115Z
LAST-MODIFIED:20230701T183829Z
UID:10001021-1684108800-1684195199@pitmantrainingscotland.co.uk
SUMMARY:Excel Advanced
DESCRIPTION:For individuals who are already using Excel to an advanced level. This course will teach you how to use Excel to analyse\, collaborate and validate. These tools are extremely useful for auditing and streamlining your workflow. \n\n\n\n\nWhat you will learn: \nMacros \n\nEditing & Deleting Macros\nRecord Macros\nCustomising Ribbon\n\nReview Data \n\nTrack Changes\nAuditing Tools\nWatch Window Review\nChanges Restricting\nData Area\n\nUtilities \n\nGoal Seek\nData Consolidation\nPower View Reports\nCreate Scenarios\nWhat – If Analysis\nDrawing Diagrams Recommended Pivot Tables\n\n\n\nAdditional Items \n\nIfAnd/IfOr FormulaIfNa Formula\nConvert to Table Screenshots\nRemoving Duplicates Filter Timeline\nIfError\, HLookups\, Sparklines\, Pivot Tables\, Flash Fill\n\n\n\n\n\nTel 0131 556 5650 \n\n\nTel 0141 223 0090 \n\n\n\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/excel-advanced-8-2/2023-05-15/1/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Excel Advanced,Glasgow,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230515
DTEND;VALUE=DATE:20230516
DTSTAMP:20261025T004337
CREATED:20230511T072343Z
LAST-MODIFIED:20230701T183829Z
UID:10000956-1684108800-1684195199@pitmantrainingscotland.co.uk
SUMMARY:Power BI Intermediate
DESCRIPTION:Learn how you can leverage Power BI to easily build reports and dashboards with \n\n\n\n\ninteractive visualisations. Connect to and visualise any data using the unified\, scalable \n\n\n\n\nplatform for self-service and enterprise business intelligence (BI) that’s easy to use and \n\n\n\n\nhelps you gain deeper data insight. \n\n\n\n\nAttending this workshop will help you to: \n\nDesign a data model\nIntroduction to developing with the Microsoft Power Platform\nUse Dax in Power BI Desktop\nPublish and share\nHow to build a Power BI dashboard\nModel data in Power BI\nVisualise data in Power BI\nData analysis in Power BI\nManage workspaces and datasets in Power BI\nOptimise a model for performance\nPlease note:\n\n\nIn this course\, participants will perform practical use-case learning exercises to prepare them to be able to confidently develop and style their own Power BI dashboards and manage\, analyse\, and modify data\nAttending this course will require learners to have a basic understanding of Microsoft Power BI and a basic understanding of Microsoft Office 365 is recommended. Microsoft Power BI requires a separate licence in addition to Microsoft Office. Learners will require this additional licence to perform the exercises on their own computers.\nA stable Internet connection is required. Having a second display is beneficial but not required.\nDuration: 1 Day \nPlease contact the Course Advisor to arrange training dates \nPitman Training Edinburgh Pitman Training Glasgow
URL:https://pitmantrainingscotland.co.uk/event/power-bi-intermediate-2-2/2023-05-15/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Power BI Intermediate,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230515
DTEND;VALUE=DATE:20230516
DTSTAMP:20261025T004337
CREATED:20230511T072115Z
LAST-MODIFIED:20230701T183829Z
UID:10002123-1684137600-1684170000@pitmantrainingscotland.co.uk
SUMMARY:Excel Advanced
DESCRIPTION:For individuals who are already using Excel to an advanced level. This course will teach you how to use Excel to analyse\, collaborate and validate. These tools are extremely useful for auditing and streamlining your workflow. \n\n\n\n\nWhat you will learn: \nMacros \n\nEditing & Deleting Macros\nRecord Macros\nCustomising Ribbon\n\nReview Data \n\nTrack Changes\nAuditing Tools\nWatch Window Review\nChanges Restricting\nData Area\n\nUtilities \n\nGoal Seek\nData Consolidation\nPower View Reports\nCreate Scenarios\nWhat – If Analysis\nDrawing Diagrams Recommended Pivot Tables\n\n\n\nAdditional Items \n\nIfAnd/IfOr FormulaIfNa Formula\nConvert to Table Screenshots\nRemoving Duplicates Filter Timeline\nIfError\, HLookups\, Sparklines\, Pivot Tables\, Flash Fill\n\n\n\n\n\nTel 0131 556 5650 \n\n\nTel 0141 223 0090 \n\n\n\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/excel-advanced-8-2/2023-05-15/2/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Excel Advanced,Glasgow,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230515
DTEND;VALUE=DATE:20230516
DTSTAMP:20261025T004337
CREATED:20230511T072343Z
LAST-MODIFIED:20230701T183829Z
UID:10002125-1684137600-1684170000@pitmantrainingscotland.co.uk
SUMMARY:Power BI Intermediate
DESCRIPTION:Learn how you can leverage Power BI to easily build reports and dashboards with \n\n\n\n\ninteractive visualisations. Connect to and visualise any data using the unified\, scalable \n\n\n\n\nplatform for self-service and enterprise business intelligence (BI) that’s easy to use and \n\n\n\n\nhelps you gain deeper data insight. \n\n\n\n\nAttending this workshop will help you to: \n\nDesign a data model\nIntroduction to developing with the Microsoft Power Platform\nUse Dax in Power BI Desktop\nPublish and share\nHow to build a Power BI dashboard\nModel data in Power BI\nVisualise data in Power BI\nData analysis in Power BI\nManage workspaces and datasets in Power BI\nOptimise a model for performance\nPlease note:\n\n\nIn this course\, participants will perform practical use-case learning exercises to prepare them to be able to confidently develop and style their own Power BI dashboards and manage\, analyse\, and modify data\nAttending this course will require learners to have a basic understanding of Microsoft Power BI and a basic understanding of Microsoft Office 365 is recommended. Microsoft Power BI requires a separate licence in addition to Microsoft Office. Learners will require this additional licence to perform the exercises on their own computers.\nA stable Internet connection is required. Having a second display is beneficial but not required.\nDuration: 1 Day \nPlease contact the Course Advisor to arrange training dates \nPitman Training Edinburgh Pitman Training Glasgow
URL:https://pitmantrainingscotland.co.uk/event/power-bi-intermediate-2-2/2023-05-15/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Power BI Intermediate,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230516
DTEND;VALUE=DATE:20230517
DTSTAMP:20261025T004337
CREATED:20230511T072641Z
LAST-MODIFIED:20230701T183828Z
UID:10000970-1684195200-1684281599@pitmantrainingscotland.co.uk
SUMMARY:Power BI Introduction
DESCRIPTION:Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise any data using the unified\, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. \nAttending this workshop will help you to: \n\nGet to know the Microsoft Power BI interface\nUnderstand the purpose of Microsoft Power BI for data analytics\nUnderstand basics regarding capacities\, workspaces\, datasets\, shared datasets\,\nreports\, and dashboards\nGet to know data modelling and visualisations using various kinds of visuals like\ncharts and tables\nLearn how to filter\, clean\, and transform data with services like Power Query\nUnderstand aggregates and when to use them\nLearn how to secure your data\nPerform exercises to secure your knowledge and understanding\nCreate and share your first Power BI report\nPlease note:\n\n\nIn this course\, participants will perform practical use-case learning exercises to prepare them to be able to confidently develop and style their own Power BI dashboards and manage\, analyse\, and modify data\nAttending this course will require learners to have a basic understanding of Microsoft Power BI and a basic understanding of Microsoft Office 365 is recommended. Microsoft Power BI requires a separate licence in addition to Microsoft Office. Learners will require this additional licence to perform the exercises on their own computers.\nA stable Internet connection is required. Having a second display is beneficial but not required.\nDuration: 1 Day
URL:https://pitmantrainingscotland.co.uk/event/power-bi-introduction-3/2023-05-16/1/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Power BI Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230516
DTEND;VALUE=DATE:20230517
DTSTAMP:20261025T004337
CREATED:20230512T083412Z
LAST-MODIFIED:20230701T183828Z
UID:10000876-1684195200-1684281599@pitmantrainingscotland.co.uk
SUMMARY:Communication Skills
DESCRIPTION:Effective communication is key in every situation we find ourselves in\, whether it is work related or in our personal life. We all know or work with people\, whom we respect as effective communicators\, but what is it about their behaviour that we aspire to and how do they do it? How is it that they are not only able to express themselves fully but can also get to the heart of what is important to the people around them? \nMost of us communicate well in many situations; however\, occasionally we need a little help. The first step is realising that you can learn new communication skills and that these skills are not solely in the domain of gifted communicators. \nIn which situations would you find it useful to convey yourself as a confident and articulate individual? Whether you want to communicate with more impact or build rapport with a colleague or client; improving your communication skills will help you meet these challenges. \nThis special workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It will also benefit those who would like to develop their own skills and confidence in communication generally. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/communication-skills-9-2/2023-05-16/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Communication Skills,Edinburgh,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230516
DTEND;VALUE=DATE:20230517
DTSTAMP:20261025T004337
CREATED:20230511T072641Z
LAST-MODIFIED:20230701T183828Z
UID:10002126-1684224000-1684256400@pitmantrainingscotland.co.uk
SUMMARY:Power BI Introduction
DESCRIPTION:Learn how you can leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise any data using the unified\, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. \nAttending this workshop will help you to: \n\nGet to know the Microsoft Power BI interface\nUnderstand the purpose of Microsoft Power BI for data analytics\nUnderstand basics regarding capacities\, workspaces\, datasets\, shared datasets\,\nreports\, and dashboards\nGet to know data modelling and visualisations using various kinds of visuals like\ncharts and tables\nLearn how to filter\, clean\, and transform data with services like Power Query\nUnderstand aggregates and when to use them\nLearn how to secure your data\nPerform exercises to secure your knowledge and understanding\nCreate and share your first Power BI report\nPlease note:\n\n\nIn this course\, participants will perform practical use-case learning exercises to prepare them to be able to confidently develop and style their own Power BI dashboards and manage\, analyse\, and modify data\nAttending this course will require learners to have a basic understanding of Microsoft Power BI and a basic understanding of Microsoft Office 365 is recommended. Microsoft Power BI requires a separate licence in addition to Microsoft Office. Learners will require this additional licence to perform the exercises on their own computers.\nA stable Internet connection is required. Having a second display is beneficial but not required.\nDuration: 1 Day
URL:https://pitmantrainingscotland.co.uk/event/power-bi-introduction-3/2023-05-16/2/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Power BI Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230516
DTEND;VALUE=DATE:20230517
DTSTAMP:20261025T004337
CREATED:20230512T083412Z
LAST-MODIFIED:20230701T183828Z
UID:10002153-1684224000-1684256400@pitmantrainingscotland.co.uk
SUMMARY:Communication Skills
DESCRIPTION:Effective communication is key in every situation we find ourselves in\, whether it is work related or in our personal life. We all know or work with people\, whom we respect as effective communicators\, but what is it about their behaviour that we aspire to and how do they do it? How is it that they are not only able to express themselves fully but can also get to the heart of what is important to the people around them? \nMost of us communicate well in many situations; however\, occasionally we need a little help. The first step is realising that you can learn new communication skills and that these skills are not solely in the domain of gifted communicators. \nIn which situations would you find it useful to convey yourself as a confident and articulate individual? Whether you want to communicate with more impact or build rapport with a colleague or client; improving your communication skills will help you meet these challenges. \nThis special workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It will also benefit those who would like to develop their own skills and confidence in communication generally. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/communication-skills-9-2/2023-05-16/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Communication Skills,Edinburgh,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230517
DTEND;VALUE=DATE:20230518
DTSTAMP:20261025T004337
CREATED:20230512T083452Z
LAST-MODIFIED:20230701T183828Z
UID:10000914-1684281600-1684367999@pitmantrainingscotland.co.uk
SUMMARY:Meetings and Minutes
DESCRIPTION:Objectives: \n\n  To understand what meetings are and why we have them.\n  To understand the importance of an agenda.\n  To identify the key elements of an agenda.\n  To introduce different styles of note taking.\n  To understand what minutes are and why we need them.\n  To learn how to produce appropriate minutes of a meeting.\nWhat you will learn:\n\n\n  The difference between formal and informal meetings.\n  How to set out an agenda.\n  Tips and techniques for note taking.\n  The role of the minute taker.\n  What minutes are and the different styles of minutes.\n  How to use appropriate language for minutes.\nWho should attend? \nAnyone who organises and takes minutes at meetings; those who would like to do this role to a professional standard. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/meetings-and-minutes-4-2/2023-05-17/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Meetings and Minutes,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230517
DTEND;VALUE=DATE:20230518
DTSTAMP:20261025T004337
CREATED:20230512T083452Z
LAST-MODIFIED:20230701T183828Z
UID:10002154-1684310400-1684342800@pitmantrainingscotland.co.uk
SUMMARY:Meetings and Minutes
DESCRIPTION:Objectives: \n\n  To understand what meetings are and why we have them.\n  To understand the importance of an agenda.\n  To identify the key elements of an agenda.\n  To introduce different styles of note taking.\n  To understand what minutes are and why we need them.\n  To learn how to produce appropriate minutes of a meeting.\nWhat you will learn:\n\n\n  The difference between formal and informal meetings.\n  How to set out an agenda.\n  Tips and techniques for note taking.\n  The role of the minute taker.\n  What minutes are and the different styles of minutes.\n  How to use appropriate language for minutes.\nWho should attend? \nAnyone who organises and takes minutes at meetings; those who would like to do this role to a professional standard. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/meetings-and-minutes-4-2/2023-05-17/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Meetings and Minutes,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230522
DTEND;VALUE=DATE:20230523
DTSTAMP:20261025T004337
CREATED:20230512T105841Z
LAST-MODIFIED:20230701T183828Z
UID:10000999-1684713600-1684799999@pitmantrainingscotland.co.uk
SUMMARY:PowerPoint Introduction
DESCRIPTION:For individuals who have never used PowerPoint or have only used it for limited tasks. At the end of the course you will be able to create professional looking presentations. \n\n\n\n\nWhat you will learn: \nInitial Screen & Data Entry \n\nIntroduction to the software\nInserting & Selecting Text\nMoving & Re-Sizing Objects\nAdding New Slides\n\nOrganisation \n\nUsing Organisation Charts\nUsing Organisation Tables\nBasic Tables and Charts\n\nSlide Shows \n\nSetting/Running Slide Shows\nSlide Transitions\nAnimation Effects\nPrinting Presentations\n\nSlide Master Options \n\nLearning about Master Slides\nInsert Footers & Page Numbers\nUsing Hyperlinks\nView Slides & Note Pages\n\nSlide Orders \n\n\n\nBullet Slides & Pictures\nEntering Bullet Points\nMulti-Level Bullets\nChanging & Deleting Bullet Points Working with Clip Art Grouping/Ungrouping Clip Art\n\nFormatting \n\nFree Text\nFormat Text Colours\nFreehand drawings\nWorking with Objects\nColouring Objects\nBackgrounds on Slides Word Art\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/powerpoint-introduction-7-2/2023-05-22/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Powerpoint Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230522
DTEND;VALUE=DATE:20230523
DTSTAMP:20261025T004337
CREATED:20230512T105841Z
LAST-MODIFIED:20230701T183828Z
UID:10002184-1684742400-1684774800@pitmantrainingscotland.co.uk
SUMMARY:PowerPoint Introduction
DESCRIPTION:For individuals who have never used PowerPoint or have only used it for limited tasks. At the end of the course you will be able to create professional looking presentations. \n\n\n\n\nWhat you will learn: \nInitial Screen & Data Entry \n\nIntroduction to the software\nInserting & Selecting Text\nMoving & Re-Sizing Objects\nAdding New Slides\n\nOrganisation \n\nUsing Organisation Charts\nUsing Organisation Tables\nBasic Tables and Charts\n\nSlide Shows \n\nSetting/Running Slide Shows\nSlide Transitions\nAnimation Effects\nPrinting Presentations\n\nSlide Master Options \n\nLearning about Master Slides\nInsert Footers & Page Numbers\nUsing Hyperlinks\nView Slides & Note Pages\n\nSlide Orders \n\n\n\nBullet Slides & Pictures\nEntering Bullet Points\nMulti-Level Bullets\nChanging & Deleting Bullet Points Working with Clip Art Grouping/Ungrouping Clip Art\n\nFormatting \n\nFree Text\nFormat Text Colours\nFreehand drawings\nWorking with Objects\nColouring Objects\nBackgrounds on Slides Word Art\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/powerpoint-introduction-7-2/2023-05-22/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Powerpoint Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230522
DTEND;VALUE=DATE:20230525
DTSTAMP:20261025T004337
CREATED:20230124T111156Z
LAST-MODIFIED:20230701T183836Z
UID:10000995-1684747800-1684947600@pitmantrainingscotland.co.uk
SUMMARY:Train the Trainer
DESCRIPTION:
URL:https://pitmantrainingscotland.co.uk/event/train-the-trainer-8/2023-05-22/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Seminar Courses,Train the Trainer
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230525
DTEND;VALUE=DATE:20230526
DTSTAMP:20261025T004338
CREATED:20230511T073135Z
LAST-MODIFIED:20230701T183828Z
UID:10000944-1684972800-1685059199@pitmantrainingscotland.co.uk
SUMMARY:PowerPoint Intermediate/ Advanced
DESCRIPTION:For individuals who are already using PowerPoint to an introductory level. This course will streamline and perfect their PowerPoint skills by teaching the more advanced features available in the package. \n\n\n\n\nWhat you will learn: \nMaster Slides \nCreating Master Slides Formatting Masters Hand-Out Masters Headers & Footers Page Numbering \nCustom & Auto Timings \nCreate Custom Shows\nInk Annotations when running slides Set Options for Custom Shows Running Custom Shows\nCreate an Agenda Slide\nRehearse Timings\nLoop Continuously\nSetting up Presenters View\nUsing Online Video \n\n\nInsert Data \nInsert Sound Files\nInsert Video Clips\nWorking with Sound & Video Creating Hyperlinks\nEmbed Objects \nOther \nAdd Multiple Effects Motion Paths Re-Using Slides Screenshots \nInsert Objects New Animation New Transition Reading View \n\n\n\n\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/powerpoint-intermediate-advanced-3-2/2023-05-25/1/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Powerpoint Advanced,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230525
DTEND;VALUE=DATE:20230526
DTSTAMP:20261025T004338
CREATED:20230512T083822Z
LAST-MODIFIED:20230701T183828Z
UID:10000860-1684972800-1685059199@pitmantrainingscotland.co.uk
SUMMARY:Word Introduction
DESCRIPTION:For individuals who have never used a word processing package before or have only used Word for limited tasks. At the end of the day you will be able to create professional looking Word documents. \n\n\n\n\nWhat you will learn: \nIntroduction \nScreen Layout – Ribbon Bar Entering/Edit Text\nSpell & Grammar Checking Change Case \nSaving Documents Creating New Documents Saving As Different Versions \nFormatting \nSelecting Text\nMoving Text – Copy\, Cut & Paste Navigating A Document\nFull Formatting Text Options Aligning Text\nApplying Text Styles \nParagraph Formatting \nSetting Tabs\nUsing Bullets & Numbers Paragraph Spacing Borders & Shading Watermarks \n\n\nPrinting \nPrint Preview\nApplying page settings Page Layouts\nPage Numbering\nBasic Headers & Footers Page Breaks \nOther \nBasic Tables Pictures Word Art \n\n\n\n\nTel 0131 556 5650 \n\n\nTel 0141 223 0090 \n\n\n\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/word-introduction-6-2/2023-05-25/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Word Introduction
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230525
DTEND;VALUE=DATE:20230526
DTSTAMP:20261025T004338
CREATED:20230511T073135Z
LAST-MODIFIED:20230701T183828Z
UID:10002127-1685001600-1685034000@pitmantrainingscotland.co.uk
SUMMARY:PowerPoint Intermediate/ Advanced
DESCRIPTION:For individuals who are already using PowerPoint to an introductory level. This course will streamline and perfect their PowerPoint skills by teaching the more advanced features available in the package. \n\n\n\n\nWhat you will learn: \nMaster Slides \nCreating Master Slides Formatting Masters Hand-Out Masters Headers & Footers Page Numbering \nCustom & Auto Timings \nCreate Custom Shows\nInk Annotations when running slides Set Options for Custom Shows Running Custom Shows\nCreate an Agenda Slide\nRehearse Timings\nLoop Continuously\nSetting up Presenters View\nUsing Online Video \n\n\nInsert Data \nInsert Sound Files\nInsert Video Clips\nWorking with Sound & Video Creating Hyperlinks\nEmbed Objects \nOther \nAdd Multiple Effects Motion Paths Re-Using Slides Screenshots \nInsert Objects New Animation New Transition Reading View \n\n\n\n\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/powerpoint-intermediate-advanced-3-2/2023-05-25/2/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Powerpoint Advanced,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230525
DTEND;VALUE=DATE:20230526
DTSTAMP:20261025T004338
CREATED:20230512T083822Z
LAST-MODIFIED:20230701T183828Z
UID:10002155-1685001600-1685034000@pitmantrainingscotland.co.uk
SUMMARY:Word Introduction
DESCRIPTION:For individuals who have never used a word processing package before or have only used Word for limited tasks. At the end of the day you will be able to create professional looking Word documents. \n\n\n\n\nWhat you will learn: \nIntroduction \nScreen Layout – Ribbon Bar Entering/Edit Text\nSpell & Grammar Checking Change Case \nSaving Documents Creating New Documents Saving As Different Versions \nFormatting \nSelecting Text\nMoving Text – Copy\, Cut & Paste Navigating A Document\nFull Formatting Text Options Aligning Text\nApplying Text Styles \nParagraph Formatting \nSetting Tabs\nUsing Bullets & Numbers Paragraph Spacing Borders & Shading Watermarks \n\n\nPrinting \nPrint Preview\nApplying page settings Page Layouts\nPage Numbering\nBasic Headers & Footers Page Breaks \nOther \nBasic Tables Pictures Word Art \n\n\n\n\nTel 0131 556 5650 \n\n\nTel 0141 223 0090 \n\n\n\n\nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/word-introduction-6-2/2023-05-25/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Word Introduction
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230601
DTEND;VALUE=DATE:20230602
DTSTAMP:20261025T004338
CREATED:20230511T073218Z
LAST-MODIFIED:20230701T183827Z
UID:10000919-1685577600-1685663999@pitmantrainingscotland.co.uk
SUMMARY:Leadership Skills
DESCRIPTION:As you develop as a senior manager you need to start to think and handle yourself very differently. You are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your managers as well as mentor and inspire others. \nYour people skills need more finesse because there is more at stake; your emotional intelligence comes to the fore as people look to you to set the tone and the organisational culture. This course is going to show the way of becoming an inspiring leader. \nObjectives \nTo share methodologies and techniques that will enable you to: \n\n Identify the main types of leadership\n Identify the main characteristics of different theories of leadership – trait\,transactional etc.\nDemonstrate an ability to apply different leadership styles and characteristicsto different business situations\n Demonstrate an understanding of the problems associated with leadingchange in an organisation\nDemonstrate an understanding of the advantages and disadvantages ofdifferent leadership approaches to a problem\nDevelop emotional intelligence skills\nDemonstrate mentoring techniques\nUnderstand the importance of starting with your ‘why’Duration: 1 DayWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.\n\n\n\n\nCourse Programme \nReview of Actions from Management Skills Workshop \nLeadership Theories \n\nTrait theories\nBehavioural theories\nContingency theories\nPower and Influence theoriesEmotional Intelligence\n\n\nSelf-assessment\nThe 4 elements of emotional intelligence\nTuning into your senses\nImproving your emotional intelligenceMentoring\n\n\nKey responsibilities\nMentor agreements\n4 domains of performanceStarting with ‘why’\n\n\nThe golden circle\nDiscovering your ‘why’Bring it all together and action planning Course Review
URL:https://pitmantrainingscotland.co.uk/event/leadership-skills-2-2/2023-06-01/1/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Leadership Skills,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230601
DTEND;VALUE=DATE:20230603
DTSTAMP:20261025T004338
CREATED:20230601T074703Z
LAST-MODIFIED:20230701T183827Z
UID:10000893-1685577600-1685750399@pitmantrainingscotland.co.uk
SUMMARY:Supervisory Skills
DESCRIPTION:Supervisory Skills – Tutor Led \n\n\n\nGet better results from your team. \nWould enhanced supervisory skills be of benefit to you or any other of your employees? \nAre you a supervisor or team leader who would like to get better results from your team? \nAre you interested in working with an experienced provider of innovative\, effective and enjoyable training solutions? \nCompetent and confident supervisors are critical to the success of all organisations – in terms of how they manage their teams\, tasks and change. \nThis course develops core supervisory competencies and provides a range of techniques that supervisors can immediately use to enhance the results they get. \nThe course has been designed for new supervisors/team leaders/managers or those in these roles who have not received any formal supervisory skills training. \nIt is delivered in a format to engage all learning styles and to stimulate changes in behaviour after the course. Typically this involves a mix of trainer led insight\, delegate participation\, team activity\, practical exercises and learning views. \nOur trainers are experienced in creating positive learning environments where participants feel comfortable in sharing experiences and practicing skills. \nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \n\n\n\nAim: \nThe aim of the course is to provide participants with a range of skills\, methodologies and techniques to enhance their ability to supervise people\, tasks and change effectively. \nWhat you will learn: \n\nHow to become a credible supervisor\nHow to communicate successfully\, using verbal and non-verbal modes of\ncommunication: asking specific questions and active listening\nHow to prioritise tasks and manage their time more effectively\nHow to delegate appropriate tasks productively\nHow to make well informed decisions\nHow to motivate team members to deliver desired results\nHow to build a positive working environment\nHow to deal with challenging team members and work situations\nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow
URL:https://pitmantrainingscotland.co.uk/event/supervisory-skills-6-2/2023-06-01/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Supervisory Skills
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230601
DTEND;VALUE=DATE:20230602
DTSTAMP:20261025T004338
CREATED:20230511T073218Z
LAST-MODIFIED:20230701T183827Z
UID:10002128-1685606400-1685638800@pitmantrainingscotland.co.uk
SUMMARY:Leadership Skills
DESCRIPTION:As you develop as a senior manager you need to start to think and handle yourself very differently. You are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your managers as well as mentor and inspire others. \nYour people skills need more finesse because there is more at stake; your emotional intelligence comes to the fore as people look to you to set the tone and the organisational culture. This course is going to show the way of becoming an inspiring leader. \nObjectives \nTo share methodologies and techniques that will enable you to: \n\n Identify the main types of leadership\n Identify the main characteristics of different theories of leadership – trait\,transactional etc.\nDemonstrate an ability to apply different leadership styles and characteristicsto different business situations\n Demonstrate an understanding of the problems associated with leadingchange in an organisation\nDemonstrate an understanding of the advantages and disadvantages ofdifferent leadership approaches to a problem\nDevelop emotional intelligence skills\nDemonstrate mentoring techniques\nUnderstand the importance of starting with your ‘why’Duration: 1 DayWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.\n\n\n\n\nCourse Programme \nReview of Actions from Management Skills Workshop \nLeadership Theories \n\nTrait theories\nBehavioural theories\nContingency theories\nPower and Influence theoriesEmotional Intelligence\n\n\nSelf-assessment\nThe 4 elements of emotional intelligence\nTuning into your senses\nImproving your emotional intelligenceMentoring\n\n\nKey responsibilities\nMentor agreements\n4 domains of performanceStarting with ‘why’\n\n\nThe golden circle\nDiscovering your ‘why’Bring it all together and action planning Course Review
URL:https://pitmantrainingscotland.co.uk/event/leadership-skills-2-2/2023-06-01/2/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Leadership Skills,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230601
DTEND;VALUE=DATE:20230603
DTSTAMP:20261025T004338
CREATED:20230601T074703Z
LAST-MODIFIED:20230701T183827Z
UID:10002185-1685611800-1685725200@pitmantrainingscotland.co.uk
SUMMARY:Supervisory Skills
DESCRIPTION:Supervisory Skills – Tutor Led \n\n\n\nGet better results from your team. \nWould enhanced supervisory skills be of benefit to you or any other of your employees? \nAre you a supervisor or team leader who would like to get better results from your team? \nAre you interested in working with an experienced provider of innovative\, effective and enjoyable training solutions? \nCompetent and confident supervisors are critical to the success of all organisations – in terms of how they manage their teams\, tasks and change. \nThis course develops core supervisory competencies and provides a range of techniques that supervisors can immediately use to enhance the results they get. \nThe course has been designed for new supervisors/team leaders/managers or those in these roles who have not received any formal supervisory skills training. \nIt is delivered in a format to engage all learning styles and to stimulate changes in behaviour after the course. Typically this involves a mix of trainer led insight\, delegate participation\, team activity\, practical exercises and learning views. \nOur trainers are experienced in creating positive learning environments where participants feel comfortable in sharing experiences and practicing skills. \nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \n\n\n\nAim: \nThe aim of the course is to provide participants with a range of skills\, methodologies and techniques to enhance their ability to supervise people\, tasks and change effectively. \nWhat you will learn: \n\nHow to become a credible supervisor\nHow to communicate successfully\, using verbal and non-verbal modes of\ncommunication: asking specific questions and active listening\nHow to prioritise tasks and manage their time more effectively\nHow to delegate appropriate tasks productively\nHow to make well informed decisions\nHow to motivate team members to deliver desired results\nHow to build a positive working environment\nHow to deal with challenging team members and work situations\nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow
URL:https://pitmantrainingscotland.co.uk/event/supervisory-skills-6-2/2023-06-01/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Supervisory Skills
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230602
DTEND;VALUE=DATE:20230603
DTSTAMP:20261025T004338
CREATED:20230512T084411Z
LAST-MODIFIED:20230701T183827Z
UID:10002156-1685664000-1685750399@pitmantrainingscotland.co.uk
SUMMARY:Communication Skills
DESCRIPTION:Effective communication is key in every situation we find ourselves in\, whether it is work related or in our personal life. We all know or work with people\, whom we respect as effective communicators\, but what is it about their behaviour that we aspire to and how do they do it? How is it that they are not only able to express themselves fully but can also get to the heart of what is important to the people around them? \nMost of us communicate well in many situations; however\, occasionally we need a little help. The first step is realising that you can learn new communication skills and that these skills are not solely in the domain of gifted communicators. \nIn which situations would you find it useful to convey yourself as a confident and articulate individual? Whether you want to communicate with more impact or build rapport with a colleague or client; improving your communication skills will help you meet these challenges. \nThis special workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It will also benefit those who would like to develop their own skills and confidence in communication generally. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \n\n\n\nObjectives: \n\nRevisit the foundations of effective communication\nFrame communications positively\nRemaining in control of time spent on conversations\nGiving positive feedback\nHaving difficult conversations What you will learn:\n\n\nPractical verbal and non-verbal communication\nThe importance of rapport and how to build relationships\nMethods of organising your thinking to convey the message you really mean\nTo use precise questioning skills to control and move the conversation along\nHow to communicate carefully in difficult situations\nHow to resolve conflict and open up the communication\nHow to implement changes on return to office\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/communication-skills-8-2/2023-06-02/1/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Communication Skills,Glasgow,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230602
DTEND;VALUE=DATE:20230603
DTSTAMP:20261025T004338
CREATED:20230512T084411Z
LAST-MODIFIED:20230701T183827Z
UID:10001057-1685692800-1685725200@pitmantrainingscotland.co.uk
SUMMARY:Communication Skills
DESCRIPTION:Effective communication is key in every situation we find ourselves in\, whether it is work related or in our personal life. We all know or work with people\, whom we respect as effective communicators\, but what is it about their behaviour that we aspire to and how do they do it? How is it that they are not only able to express themselves fully but can also get to the heart of what is important to the people around them? \nMost of us communicate well in many situations; however\, occasionally we need a little help. The first step is realising that you can learn new communication skills and that these skills are not solely in the domain of gifted communicators. \nIn which situations would you find it useful to convey yourself as a confident and articulate individual? Whether you want to communicate with more impact or build rapport with a colleague or client; improving your communication skills will help you meet these challenges. \nThis special workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It will also benefit those who would like to develop their own skills and confidence in communication generally. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \n\n\n\nObjectives: \n\nRevisit the foundations of effective communication\nFrame communications positively\nRemaining in control of time spent on conversations\nGiving positive feedback\nHaving difficult conversations What you will learn:\n\n\nPractical verbal and non-verbal communication\nThe importance of rapport and how to build relationships\nMethods of organising your thinking to convey the message you really mean\nTo use precise questioning skills to control and move the conversation along\nHow to communicate carefully in difficult situations\nHow to resolve conflict and open up the communication\nHow to implement changes on return to office\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/communication-skills-8-2/2023-06-02/2/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Communication Skills,Glasgow,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230605
DTEND;VALUE=DATE:20230606
DTSTAMP:20261025T004338
CREATED:20230512T084527Z
LAST-MODIFIED:20230701T183827Z
UID:10000940-1685923200-1686009599@pitmantrainingscotland.co.uk
SUMMARY:Professional Receptionist
DESCRIPTION:Several phone lines are ringing; colleagues are asking questions\, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism and poise? \nThis course is specifically designed to address just that scenario and other important challenges that receptionists face. In addition to learning effective verbal and visual communication skills\, participants will learn how to interact successfully with even the most demanding individuals and situations. \nObjectives: \n\nTo understand the importance of the Receptionist’s role\nTo learn how to make a first impression people remember\n To review best telephone practice\nTo develop strategies for dealing with difficult people and situationsWhat you will learn:\n\n\nTo adopt appropriate telephone techniques\nTo receive visitors professionally\nTo direct calls correctly\nTo deal with difficult people and situations\nTo improve personal effectivenessWho should attend?\nStaff who are representing the company in a front line reception position. Or those who are asked to deputise in this important role from time to time. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/professional-receptionist-6-2/2023-06-05/1/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Professional Receptionist,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230605
DTEND;VALUE=DATE:20230606
DTSTAMP:20261025T004338
CREATED:20230512T084527Z
LAST-MODIFIED:20230701T183827Z
UID:10002157-1685952000-1685984400@pitmantrainingscotland.co.uk
SUMMARY:Professional Receptionist
DESCRIPTION:Several phone lines are ringing; colleagues are asking questions\, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism and poise? \nThis course is specifically designed to address just that scenario and other important challenges that receptionists face. In addition to learning effective verbal and visual communication skills\, participants will learn how to interact successfully with even the most demanding individuals and situations. \nObjectives: \n\nTo understand the importance of the Receptionist’s role\nTo learn how to make a first impression people remember\n To review best telephone practice\nTo develop strategies for dealing with difficult people and situationsWhat you will learn:\n\n\nTo adopt appropriate telephone techniques\nTo receive visitors professionally\nTo direct calls correctly\nTo deal with difficult people and situations\nTo improve personal effectivenessWho should attend?\nStaff who are representing the company in a front line reception position. Or those who are asked to deputise in this important role from time to time. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/professional-receptionist-6-2/2023-06-05/2/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Professional Receptionist,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230606
DTEND;VALUE=DATE:20230607
DTSTAMP:20261025T004338
CREATED:20230512T084636Z
LAST-MODIFIED:20230701T183827Z
UID:10002158-1686009600-1686095999@pitmantrainingscotland.co.uk
SUMMARY:Excel Introduction
DESCRIPTION:For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to create professional looking spreadsheets. \n\n\n\n\nWhat you will learn: \nExcel Introduction \nViewing Screen Layout – Ribbon Bar Enter\, Move & Clear Data\nSelecting Excel Data Areas\nSaving Excel \nCreating New Workbooks\nCut\, Copy & Paste\nNaming\, Deleting & Working with Sheets \n\n\n\n\nData Manipulation \nWiden Rows & Columns Inserting Rows & Columns Moving Data\nDeleting Information Sorting Options \nFormatting \nFormatting Numbers Formatting Text Borders & Shading Align Data \n\n\nFormulas \nIntroduction\nOrder of Operations\nAdd\, Subtract\, Multiply\, Divide Auto Sum & Auto Average Percentages\nAbsolute Cell Referencing \nPrinting \nPrint Preview\nPage Layout\nHeaders & Footers & Print Areas \nUtilities \nIntroduction to Charts\nFreeze Panes\nIntro to Conditional Formatting Auto Fill Options \nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/excel-introduction-7-2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230606
DTEND;VALUE=DATE:20230607
DTSTAMP:20261025T004338
CREATED:20230512T084741Z
LAST-MODIFIED:20230701T183827Z
UID:10001047-1686009600-1686095999@pitmantrainingscotland.co.uk
SUMMARY:Excel Introduction
DESCRIPTION:For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to create professional looking spreadsheets. \n\n\n\n\nWhat you will learn: \nExcel Introduction \nViewing Screen Layout – Ribbon Bar Enter\, Move & Clear Data\nSelecting Excel Data Areas\nSaving Excel \nCreating New Workbooks\nCut\, Copy & Paste\nNaming\, Deleting & Working with Sheets \n\n\n\n\nData Manipulation \nWiden Rows & Columns Inserting Rows & Columns Moving Data\nDeleting Information Sorting Options \nFormatting \nFormatting Numbers \nFormatting Text Borders & Shading Align Data \n\n\nFormulas \nIntroduction\nOrder of Operations\nAdd\, Subtract\, Multiply\, Divide Auto Sum & Auto Average Percentages\nAbsolute Cell Referencing \nPrinting \nPrint Preview\nPage Layout\nHeaders & Footers & Print Areas \nUtilities \nIntroduction to Charts\nFreeze Panes\nIntro to Conditional Formatting Auto Fill Options \nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/excel-introduction-7-2-2/2023-06-06/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230606
DTEND;VALUE=DATE:20230607
DTSTAMP:20261025T004338
CREATED:20230512T084741Z
LAST-MODIFIED:20230701T183827Z
UID:10002159-1686038400-1686070800@pitmantrainingscotland.co.uk
SUMMARY:Excel Introduction
DESCRIPTION:For individuals who have never used the Excel spreadsheet package before or have only used Excel for limited tasks. At the end of the day you will be able to create professional looking spreadsheets. \n\n\n\n\nWhat you will learn: \nExcel Introduction \nViewing Screen Layout – Ribbon Bar Enter\, Move & Clear Data\nSelecting Excel Data Areas\nSaving Excel \nCreating New Workbooks\nCut\, Copy & Paste\nNaming\, Deleting & Working with Sheets \n\n\n\n\nData Manipulation \nWiden Rows & Columns Inserting Rows & Columns Moving Data\nDeleting Information Sorting Options \nFormatting \nFormatting Numbers \nFormatting Text Borders & Shading Align Data \n\n\nFormulas \nIntroduction\nOrder of Operations\nAdd\, Subtract\, Multiply\, Divide Auto Sum & Auto Average Percentages\nAbsolute Cell Referencing \nPrinting \nPrint Preview\nPage Layout\nHeaders & Footers & Print Areas \nUtilities \nIntroduction to Charts\nFreeze Panes\nIntro to Conditional Formatting Auto Fill Options \nDuration: 1 Day \n\n\n\n\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/excel-introduction-7-2-2/2023-06-06/2/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230607
DTEND;VALUE=DATE:20230608
DTSTAMP:20261025T004338
CREATED:20230511T073646Z
LAST-MODIFIED:20230701T183826Z
UID:10000936-1686096000-1686182399@pitmantrainingscotland.co.uk
SUMMARY:Management Skills
DESCRIPTION:As you develop as a manager you are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your team\, manage others who supervise and manage technical specialists. Your role is less about your technical skills and will demand even higher levels of people skills. Your coaching skills will need more finesse as you may find yourself coaching supervisors and junior managers who act as coaches at their own level. \nThis workshop will help you develop the right people skills and keep you developing for future management roles. Ideal for those with some management experience\, this course will help you benchmark your skills\, trouble shoot pinch points and set the scene for middle levels of management. \nObjectives \nTo share methodologies and techniques that will enable you to: \n\nDevelop your team\nUse different management approaches\nPlan and attend productive meetings\nDeal with disciplinary situations with confidence\nManage absence\nDevelop and conduct competency based interviews\nStructure inspiring coaching sessionsDuration: 1 Day\nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/management-skills-3-2/2023-06-07/1/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Management Skills,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230607
DTEND;VALUE=DATE:20230608
DTSTAMP:20261025T004338
CREATED:20230512T085148Z
LAST-MODIFIED:20230701T183826Z
UID:10000932-1686096000-1686182399@pitmantrainingscotland.co.uk
SUMMARY:Telephone Techniques
DESCRIPTION:The telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call a company for information or service. If you have never visited the company in person\, your perception of its competency and efficiency were based entirely on how your call was handled. \nYou can accomplish a lot on the telephone in a shorter period of time\, but the rules for communicating by telephone are different than they are for face-to-face communication. We cannot see the other person so we cannot use body language\, gestures and facial expressions to add meaning to our message. We can’t shake hands or make eye contact with the other person and build rapport so it is much easier to be misunderstood over the telephone. \nOn the other hand\, we don’t have to worry about how we are dressed or if our appearance is suitable\, all our energy is concentrated on what we want to say to the other person. They in turn can’t see our body language or see what we look like and therefore make judgements upon us. In fact\, on the telephone we can project whatever image we want! \nThis 1 day workshop has been developed for people who would like to improve their telephone communication skills. It is particularly aimed at those who use the telephone as an important part of their job. \nObjectives: \n\nTo acquire a confident and friendly telephone manner\nTo learn what to say and what NOT to say\nTo gain effective listening skills\nTo deal with awkward situations\nTo adopt ways of taking and passing on messages in a professional way\nDuration: 1 Day
URL:https://pitmantrainingscotland.co.uk/event/telephone-techniques-10-2/2023-06-07/1/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Seminar Courses,Telephone Techniques
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
END:VEVENT
END:VCALENDAR