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DTEND;VALUE=DATE:20260402
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CREATED:20241029T140857Z
LAST-MODIFIED:20250819T125303Z
UID:10004964-1775035800-1775062800@pitmantrainingscotland.co.uk
SUMMARY:MS Project Advanced – Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nFor Individuals who have completed the 2-day MS Project Complete training course or have a sound knowledge of working with MS Project and are looking to take their project management skills to the next level. \n  \nWhat you will learn: \n\n\n\nMultiple Projects and sharing Resources\nForms\n\n\n·      File and Project Windows\n·      Creating Custom Forms\n\n\n·      Workspaces\n·      Adding Items Forms\n\n\n·      Master Project and Sub Projects\n·      Managing Forms\n\n\n·      Project Cross Links\n\n\n\n·      Resources Pools\nProject Templates\n\n\n·      Resources Pool Links\n·      Create and use MS Project Templates\n\n\n\n\n\n\nAdvanced Customisation\nProject Interfaces\n\n\n·      Custom Groups\n·      Adding Graphics\n\n\n·      Advanced Filters\n·      Built in Toolbars\n\n\n·      Tables and Reports Views\n·      Customising Toolbars\n\n\n·      Using the Organiser\n\n\n\n\nMacros\n\n\nIntegration with other Applications\n·      Using Macros\n\n\n·      MS Excel\n·      Troubleshooting Macros\n\n\n·      MS Outlook (Version Dependant)\n\n\n\n·      HTML for the Web\n\n\n\n\n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/ms-project-advanced-tutor-led/2026-04-01/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Microsoft Project Advanced,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
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DTSTART;TZID=Europe/London:20260402T093000
DTEND;TZID=Europe/London:20260402T163000
DTSTAMP:20260802T150110
CREATED:20241030T155036Z
LAST-MODIFIED:20250819T131745Z
UID:10005013-1775122200-1775147400@pitmantrainingscotland.co.uk
SUMMARY:Better Business Writing - 1-day Workshop
DESCRIPTION:Duration: 1 day \nWe can deliver training onsite at your workplace. We can also deliver this course virtually via Teams if preferred. \nAvailable on our open schedule timetables in Edinburgh and Glasgow. \nOverview: \nMost people\, even if they are not involved in business\, have probably written some form of business communication at one time. This may have been a letter of complaint to a company\, or a letter to the bank manager asking for an overdraft. Whatever the reason\, or type of communication\, business writing is something that we are all involved in at some point in our lives. It is therefore important that we know what it is\, how to do it and how to do it well. \nFor some people\, it is a vital skill; according to a survey of employer’s world-wide\, writing correctly and persuasively comes top of the list of skills needed for professional success. \nAlthough business writing can seem a little overwhelming to begin with\, it can be relatively easy to learn – one you understand the basics of what is required. \n  \nThere are several benefits to learning how to write good business documents: \n\nYou can make a good impression on others if your writing is well prepared and produced.\nYou will save time when writing documents\, if you know how to plan and prepare them.\nYoui will save other people time if your documents are clearly written and easy to read.\nYou will create a good impression of yourself to those around you.\nYou will create a good impression of your organization.\n\n  \nCourse program:  NB all timings are approximate. \n9:30am – 10:45am:       Introduction \nWhy it is important? \nThe benefits of good business writing \nGetting back to basics \nGrammar and punctuation \nSpelling \nBREAK \n11:00am – 12:45am:     Writing with impact \nBe clear \nWrite less \nActive verbs \nSetting the tone \nUsing positive v negative language \nCondescension \nCliches and jargon \nWriting with your reader in mind \nNon-sexist language \nLUNCH \n1:30pm – 2:45pm:         Structure ad style \nKnow your audience and know your purpose \nBREAK \n3:00pm – 4:15pm:        Practice \n4:15pm – 4:30pm:        Summary and close \n  \nDuration: 1 day \nWe can deliver training onsite at your workplace. We can also deliver this course virtually via Teams if preferred. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/better-business-writing-1-day-workshop/2026-04-02/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Better Business Writing,Edinburgh,Personal Development Workshops,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20260403
DTEND;VALUE=DATE:20260404
DTSTAMP:20260802T150110
CREATED:20241028T165544Z
LAST-MODIFIED:20250819T121330Z
UID:10004873-1775208600-1775235600@pitmantrainingscotland.co.uk
SUMMARY:Excel Intermediate – Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nFor individuals who are already using Excel to an intermediate level. This course will streamline and perfect their Excel skills by teaching the advanced features available in the Excel package. \n  \nWhat you will learn: \n\n\n\nManaging Multiple Spreadsheets\nUsing Charts\n\n\n·      Using Multiple Worksheets\n·      Chart Objects\n\n\n·      Creating Multiple Views\n·      Creating a Chart\n\n\n·      Managing Multiple Worksheets and Workbooks\n·      Change the Location of a Chart \n·      Changing Chart Type\, Style and Sub Type\n\n\n·      Linking Data Between Worksheets\n·      Changes to Chart Source Data\n\n\n·      Viewing Multiple Applications\n·      Chart Quick Menus \n·      Creating a Chart Template\n\n\n\n\n\n\nProtection\nData Validation\n\n\n·      Workbook protection\n·      Adding Data Validation\n\n\n·      Worksheet protection\n·      Data Validation Messages\n\n\n\n·      Restrict Data Entry \n·      Data Validation Calculations\n\n\n Conditional Formatting\n\n\n\n·      Adding Conditional Formatting \n·      Remove Conditional Formatting \n·      Colour Scales \n·      Highlight Blank Scales \n·      Icon Sets \n·      Data Bars \n·      Conditional Formatting Formulas\nFilter and Sort \n·      Sorting a List \n·      Filtering a List \n·      AutoFilters \n·      Customer Auto Filters \n·      Using Subtotals in a List \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nCreating and Using Functions \n·      Using Built in Functions \n·      Using Nested Functions \n·      AUTOSUM \n·      COUNT Functions \n·      IF Functions \n·      Using Date and Time Functions \n·      Combine and Separating Text \n·      Tracing and Correcting Worksheet Errors\nLookUps \n·      VLookUp \n·      HLookUp \n·      XLookUp \n  \nPivot Tables \n·      Creating a Pivot Table \n·      Conditional Formatting within Pivot Tables \n·      Pivot Table Slicers \n·      Creating a Pivot Chart\n\n\n\n  \n  \n  \n  \n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/excel-intermediate-tutor-led/2026-04-03/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Intermediate,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20260407
DTEND;VALUE=DATE:20260408
DTSTAMP:20260802T150110
CREATED:20241029T131204Z
LAST-MODIFIED:20250819T122701Z
UID:10004918-1775554200-1775581200@pitmantrainingscotland.co.uk
SUMMARY:Microsoft Power BI Intermediate-Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nLearn how you can leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise any data using the unified\, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deep data insight. \n  \nAttending this workshop will help you to: \n\nDesign a data model\nIntroduction to developing with the Microsoft Power Platform\nUse Dax in Power BI Desktop\nPublish and share\nHow to build a Power BI dashboard\nModel data in Power BI\nVisualise data in Power BI\nData analysis in Power BI\nManage workspace and datasets in Power BI\nOptimise a model for performance\n\nPlease note: \n\nIn this course\, participants will perform practical use-case learning exercises to prepare them to be able to confidently develop and style their own Power BI dashboards and manage\, analyse and modify data\nAttending this course will require learners to have a basic understanding of Microsoft Power BI and a basic understanding of Microsoft Office365 is recommended. Microsoft Power BI requires a separate licence in addition to Microsoft Office. Learners will require this additional licence to preform the exercises on their own computers.\nA stable Internet connection is required. Having a second display is beneficial but not required\n\nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/microsoft-power-bi-intermediate-tutor-led/2026-04-07/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Power BI Intermediate,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260408
DTEND;VALUE=DATE:20260409
DTSTAMP:20260802T150110
CREATED:20241028T165544Z
LAST-MODIFIED:20250819T121330Z
UID:10004874-1775640600-1775667600@pitmantrainingscotland.co.uk
SUMMARY:Excel Intermediate – Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nFor individuals who are already using Excel to an intermediate level. This course will streamline and perfect their Excel skills by teaching the advanced features available in the Excel package. \n  \nWhat you will learn: \n\n\n\nManaging Multiple Spreadsheets\nUsing Charts\n\n\n·      Using Multiple Worksheets\n·      Chart Objects\n\n\n·      Creating Multiple Views\n·      Creating a Chart\n\n\n·      Managing Multiple Worksheets and Workbooks\n·      Change the Location of a Chart \n·      Changing Chart Type\, Style and Sub Type\n\n\n·      Linking Data Between Worksheets\n·      Changes to Chart Source Data\n\n\n·      Viewing Multiple Applications\n·      Chart Quick Menus \n·      Creating a Chart Template\n\n\n\n\n\n\nProtection\nData Validation\n\n\n·      Workbook protection\n·      Adding Data Validation\n\n\n·      Worksheet protection\n·      Data Validation Messages\n\n\n\n·      Restrict Data Entry \n·      Data Validation Calculations\n\n\n Conditional Formatting\n\n\n\n·      Adding Conditional Formatting \n·      Remove Conditional Formatting \n·      Colour Scales \n·      Highlight Blank Scales \n·      Icon Sets \n·      Data Bars \n·      Conditional Formatting Formulas\nFilter and Sort \n·      Sorting a List \n·      Filtering a List \n·      AutoFilters \n·      Customer Auto Filters \n·      Using Subtotals in a List \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nCreating and Using Functions \n·      Using Built in Functions \n·      Using Nested Functions \n·      AUTOSUM \n·      COUNT Functions \n·      IF Functions \n·      Using Date and Time Functions \n·      Combine and Separating Text \n·      Tracing and Correcting Worksheet Errors\nLookUps \n·      VLookUp \n·      HLookUp \n·      XLookUp \n  \nPivot Tables \n·      Creating a Pivot Table \n·      Conditional Formatting within Pivot Tables \n·      Pivot Table Slicers \n·      Creating a Pivot Chart\n\n\n\n  \n  \n  \n  \n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/excel-intermediate-tutor-led/2026-04-08/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Intermediate,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260409
DTEND;VALUE=DATE:20260410
DTSTAMP:20260802T150110
CREATED:20241029T133224Z
LAST-MODIFIED:20250819T123102Z
UID:10004930-1775727000-1775754000@pitmantrainingscotland.co.uk
SUMMARY:PowerPoint Introduction – Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace  \nFor individuals who have never used PowerPoint of have only used it for limited tasks. At the end of the course\, you will be able to create professional looking presentations. \n  \nWhat you will learn: \n\n\n\nInitial Screen & Data Entry\nBullet Sliders & Pictures\n\n\n·      Introduction to the Software\n·      Entering Bullet Points\n\n\n·      Inserting & Selecting Text\n·      Multi-Level Bullets\n\n\n·      Moving & Re-Sizing Objects\n·      Changing & Deleting Bullet Points\n\n\n·      Adding New Slides\n·      Working with Clip Art\n\n\n\n·      Grouping/ Ungrouping Clip Art\n\n\nOrganisation\nFormatting\n\n\n·      Using Organisation Charts\n·      Word Art\n\n\n·      Using Organisation Tables\n·      Free Text\n\n\n·      Basic Tables and Charts\n·      Format Text Colours\n\n\n\n·      Freehand drawings\n\n\nSlide Shows\n·      Working with Objects\n\n\n·      Setting/ Running Slide Shows\n·      Colouring Objects\n\n\n·      Slide Transitions\n·      Backgrounds on Slides\n\n\n·      Animation Effects\n\n\n\n·      Printing Presentations\n\n\n\n\n\n\n\nSlide Master Options\n\n\n\n·      Learning about Master Slides\n\n\n\n·      Insert Footers & Page Numbers\n\n\n\n·      Using Hyperlinks\n\n\n\n·      View Slides & Note Pages\n\n\n\n·      Slide Orders \n \n\n\n\n\n  \n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/powerpoint-introduction-tutor-led/2026-04-09/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Powerpoint Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260410
DTEND;VALUE=DATE:20260411
DTSTAMP:20260802T150110
CREATED:20251215T151943Z
LAST-MODIFIED:20251215T151943Z
UID:10005171-1775813400-1775840400@pitmantrainingscotland.co.uk
SUMMARY:A.I in the Workplace – 1-day Workshop
DESCRIPTION:AI for Business Leaders – What It Is\, What It Can Do\, and How to Use It \nOverview: \nJoin us for either a half day or full day interactive and hands on training workshop on A.I in the workplace. Over the course of five lessons our tutor will demystify what A.I is\, explain and explore what A.I can do for business\, how to communicate about A.I with confidence and then getting hands on with A.I and how you can make it work for you. \nCourse Objectives \nBy the end of this course\, participants will: \n\nUnderstand what AI is (without jargon) and what it is not\nExplore the practical applications of AI in business today\nIdentify where AI can save time\, reduce costs\, and increase productivity\nLearn how to communicate about AI clearly with colleagues\, clients\, and stakeholders\nGain confidence in using AI responsibly as a tool — not a threat\n\n  \nDelivery Style \n\nInteractive and practical (not tech-heavy)\nSpeech coaching techniques woven in: focus on clarity\, confidence\, and communication about AI\nExecutive coaching approach: reflection questions\, peer discussion\, and real business application\n\nDuration: 1 day \nTutor led training\, delivered in person – available in Edinburgh and Glasgow Centres. \nCan be delivered via virtual classrooms or onsite at your workplace. \nGet in touch to discuss training dates with us for your team! \nCan be tailored to a half day course if suits. \n 
URL:https://pitmantrainingscotland.co.uk/event/a-i-in-the-workplace-1-day-workshop/2026-04-10/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:A.I in the Workplace,Edinburgh
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260414
DTEND;VALUE=DATE:20260415
DTSTAMP:20260802T150110
CREATED:20241028T164143Z
LAST-MODIFIED:20260519T162125Z
UID:10004852-1776159000-1776186000@pitmantrainingscotland.co.uk
SUMMARY:Excel Introduction – Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nFor individuals who have never used the Excel spreadsheet package before or have only used Excel for Limited tasks. At the end of the day you will be able to create professional looking spreadsheets. \n  \nWhat you will learn: \n\n\n\nExcel Introduction\nFormulas\n\n\n·       Viewing Screen Layout – Ribbon Bar\n·       Introduction\n\n\n·       Entre\, Move & Clear Data\n·       Order of Operations\n\n\n·       Selecting Excel Data Areas\n·       Add\, Subtract\, Multiply\, Divide\n\n\n·       Saving Excel\n·       Auto Sum & Auto Average\n\n\n·       Creating New Workbooks\n·       Percentages\n\n\n·       Cut\, Copy & Paste\n·       Absolute Call Referencing\n\n\n·       Naming\, Deleting & Working with Sheets\n\n\n\n\nPrinting\n\n\nData Manipulation\n·       Print Preview\n\n\n·       Widen Rows & Columns\n·       Page Layout\n\n\n·       Inserting Rows & Columns\n·       Headers & Footers & Print Areas\n\n\n·       Moving Data\n\n\n\n·       Deleting Information\nUtilities\n\n\n·       Sorting Options\n·       Introduction to Charts\n\n\n\n·       Freeze Panes\n\n\nFormatting\n·       Intro to Conditional Formatting\n\n\n·       Formatting Numbers\n·       Auto Fill Options\n\n\n·       Formatting Text\n\n\n\n·       Borders & Shading\n\n\n\n·       Align Data\n\n\n\n\n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/excel-introduction-tutor-led/2026-04-14/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260415
DTEND;VALUE=DATE:20260416
DTSTAMP:20260802T150110
CREATED:20241030T160857Z
LAST-MODIFIED:20250819T133254Z
UID:10005040-1776245400-1776270600@pitmantrainingscotland.co.uk
SUMMARY:Influencing Skills –1-day Workshop
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or virtually via teams. \nAvailable on our open schedule timetables in Edinburgh and Glasgow. \nOverview: \nThe aim of this course is to learn how to develop and apply the skills of influential communication. \n  \nObjectives: \n\nTo understand how we are influenced\nHow to tailor your communications for different people and situations\nTo communicate confidently and with purpose\nHow to put across complex ideas in simple\, understandable ways\nHow to use non-verbal behaviour to impact others\nInfluencing through feedback\nDealing with objections\n\nThe topics and timings will reflect the participant’s needs on the day and may cover all or some of the following: \nUnderstanding Influence \nExploring the nature and application of influential communication. Clarifying who you want to influence\, what kind of influencing you want to have and why. \nPrinciples and Skills of Influential Communication \nFundamentals of influential communication. Verbal and non-verbal communication. Congruence and leading behaviour. \nThe Language of Influence \nFind the most attractive language for your listener. Using questions to influence and bring about a certain point of view. Insuring you don’t influence by accident. \nInfluencing though Feedback \nManaging relationships through positive feedback. A gentle method of influencing others around you. \nPresenting Information \nMake persuasive\, memorable\, impactful and inspiring presentations. \nReframing the Meaning of Things \nWe all know a glass can be half empty or half full\, but can we systematically manage or change the meaning of things? \nDealing with Objections \nIntroducing the stages of objection handling. How to manage those who play “Hard Ball” and develop creative solutions. \n  \n  \n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or virtually via teams. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/influencing-skills-1-day-workshop/2026-04-15/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Influencing Skills,Personal Development Workshops,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260416
DTEND;VALUE=DATE:20260417
DTSTAMP:20260802T150110
CREATED:20250819T140323Z
LAST-MODIFIED:20250819T141958Z
UID:10005104-1776297600-1776383999@pitmantrainingscotland.co.uk
SUMMARY:Professional Receptionist - 1 Day Workshop
DESCRIPTION:Duration: 1 day \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred. \nAvailable on our open schedule timetables in Edinburgh and Glasgow. \nSeveral phone lines are ringing; colleagues are asking questions\, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism and poise? \nThis course is specifically designed to address just that scenario and other important challenges that receptionists face. In addition to learning effective verbal and visual communication skills\, participants will learn how to interact successfully with even the most demanding individuals and situations. \nObjectives: \n\nTo understand the importance of the Receptionist’s role\nTo learn how to make a first impression people remember\nTo review best telephone practice\nTo develop strategies for dealing with difficult people and situations\n\nWhat you will learn: \n\nTo adopt appropriate telephone techniques\nTo receive visitors professionally\nTo direct calls correctly\nTo deal with difficult people and situations\nTo improve personal effectiveness\n\nWho should attend? \nStaff who are representing the company in a front-line reception position. Or those who are asked to deputise in this important role from time to time. \n  \nDuration: 1 day \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/professional-receptionist-1-day-workshop-3/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260420
DTEND;VALUE=DATE:20260421
DTSTAMP:20260802T150110
CREATED:20241030T165231Z
LAST-MODIFIED:20250819T143653Z
UID:10005126-1776677400-1776702600@pitmantrainingscotland.co.uk
SUMMARY:Speedwriting – 1-day Workshop
DESCRIPTION:Duration: 1 day \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred \nOverview: \nThis excellent course provides delegates with an overview and introduction to BakerWrite\, a highly intuitive and easy to use speedwriting system. \nThe course is designed for those who wish to be able to take effective\, accurate notes at work or in everyday life. This one-day course will show you how to write in a reduced and efficient way to help save time taking dictation\, writing notes\, recording minutes\, or taking lecture notes. \nObjectives: \nTo learn the basic principles and theory of speedwriting\, and to gain a minimum speed of 40 Words Per Minute (WPM). \nCourse content: \n\nSilent letters and vowels\, phonetics and prefixes\, exercises\, and dictation practice\nMore prefixes\, use of superscript\, exercises\, and dictation practice\nSuffixes\, exercises\, and dictation practice\n\nBenefits: \n\nKnow and understand Speedwriting theory and be able to write up to 40 WPM\nThe flexibility and value of a trainer to guide you through the techniques used\nA workbook to use as a reference guide on completion of the course\nAccess to the dictation passages after the course to practice with\nOpportunity to sit the Speedwriting Validation test with Pitman Training to gain the accredited CPD (Continual Professional Development) certificate\n\nWho should attend: \nAnyone interested in taking notes at all levels in both work and personal life. The course is particularly beneficial to those for whom taking minutes or dictation is an integral part of their role. \n  \nDuration: 1 day \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred
URL:https://pitmantrainingscotland.co.uk/event/speedwriting-1-day-workshop/2026-04-20/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Personal Development Workshops,Seminar Courses,Speed Writing
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260421
DTEND;VALUE=DATE:20260422
DTSTAMP:20260802T150110
CREATED:20241030T152218Z
LAST-MODIFIED:20250819T131010Z
UID:10004994-1776765600-1776790800@pitmantrainingscotland.co.uk
SUMMARY:Microsoft Word Advanced – Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nFor individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. \n  \nWhat you will learn: \n\n\n\nMail Merge\nUtilities\n\n\n·      Creating Mail Merge\n·      Creating Foot & Endnotes\n\n\n·      Merge Envelopes & Lables\n·      Creating Front Cover Pages\n\n\n·      Creating Data Sources\n·      Create an Index\n\n\n·      Editing Data Sources\n·      Captions\n\n\n\n·      Collaborating with other Documents\n\n\nTracking\n·      Cross-reference\n\n\n·      Tracking Changes\n·      Recording Macros\n\n\n·      Accept/ Reject Options\n·      Edit and Remove Macros\n\n\n·      Viewing Tracking Changes\n·      Embedding Objects\n\n\n·      Compare Document Versions\n·      Online Video\n\n\n\n·      Design Themes\n\n\nForms\n·      Backstage Features\n\n\n·      Creating User Forms\n\n\n\n·      Save and Protect Forms\n\n\n\n·      Editing Forms\n\n\n\n·      Create Drop Lists\n\n\n\n\n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/microsoft-word-advanced-tutor-led/2026-04-21/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Word Advanced
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260422T093000
DTEND;TZID=Europe/London:20260423T170000
DTSTAMP:20260802T150110
CREATED:20241029T140441Z
LAST-MODIFIED:20250819T124747Z
UID:10004956-1776850200-1776963600@pitmantrainingscotland.co.uk
SUMMARY:MS Project Complete – Tutor Led
DESCRIPTION:Duration: 2 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nFor individuals who have never used Project or have only used Project for limited tasks. At the end of the 2-day session you will be able to create professional looking planning documentation. \nWhat you will learn: \n\n\n\nProject Introduction\nResources\n\n\n·      Ribbon Bar Overview\n·      Creating Resource Calendars\n\n\n·      Tasks Area\n·      Create Resources\n\n\n·      Gantt Chart Area\n·      Assign Resources to Tasks\n\n\n·      View Navigation\n·      Over Allocation\n\n\n·      Starting a Project Overview\n·      Team Planner View\n\n\n·      Project Calendars\n\n\n\n\nGantt Charts\n\n\nCreating Tasks\n·      Formatting Gantt Charts\n\n\n·      Insert Tasks\n·      Altering Gantt Chart Styles\n\n\n·      Delete and Move Tasks\n\n\n\n·      Promote/Demote Tasks\nCompleting Tasks\n\n\n·      Link tasks\n·      Set Baseline\n\n\n·      Manual & Auto Scheduling\n·      Tracking View\n\n\n·      Predecessors\n·      View Reports\n\n\n·      Task Types\n·      Filter Tasks\n\n\n·      Setting Restraints\n·      Percentage Complete\n\n\n·      Adding Task Summary & Outline Numbers\n\n\n\n\nPrinting & Views\n\n\nCosts\n·      Print Preview\n\n\n·      Creating Costs\n·      Page Setup\n\n\n·      Assign Costs to Tasks\n\n\n\n·      Add New Columns\n\n\n\n\n  \nDuration: 2 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/ms-project-complete-tutor-led/2026-04-22/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,MS Project Complete,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260427
DTEND;VALUE=DATE:20260428
DTSTAMP:20260802T150110
CREATED:20241029T141414Z
LAST-MODIFIED:20250819T125733Z
UID:10004975-1777282200-1777309200@pitmantrainingscotland.co.uk
SUMMARY:Microsoft Word Introduction – Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred \nFor individuals who have never used a Word processing package before or have only used Word for limited tasks. At the end of the day you will be able to create professional looking Word documents. \n  \nWhat you will learn: \n\n\n\nIntroduction\nParagraph Formatting\n\n\n·      Screen Layout – Ribbon Bar\n·      Setting Tabs\n\n\n·      Entering/ Edit Text\n·      Using Bullets & Numbers\n\n\n·      Spell & Grammar Checking\n·      Paragraph Spacing\n\n\n·      Change Case\n·      Borders & Shading\n\n\n·      Saving Documents\n·      Watermarks\n\n\n·      Creating New Documents\n\n\n\n·      Saving as Different Versions\nPrinting\n\n\n\n·      Print Preview\n\n\nFormatting\n·      Applying page settings\n\n\n·      Selecting Text\n·      Page Layouts\n\n\n·      Moving Text – Copy\, Cut & Paste\n·      Page Numbering\n\n\n·      Navigating a Document\n·      Basic Headers & Footers\n\n\n·      Full Formatting Text Options\n·      Page Breaks\n\n\n·      Aligning Text\n\n\n\n·      Applying Text Styles\n\n\n\n\n\n\n\nOther\n\n\n\n·      Basic Tables\n\n\n\n·      Pictures\n\n\n\n·      Word Art\n\n\n\n\n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred
URL:https://pitmantrainingscotland.co.uk/event/microsoft-word-introduction-tutor-led/2026-04-27/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Word Introduction
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260428T093000
DTEND;TZID=Europe/London:20260430T160000
DTSTAMP:20260802T150110
CREATED:20241030T171328Z
LAST-MODIFIED:20250819T145436Z
UID:10005159-1777368600-1777564800@pitmantrainingscotland.co.uk
SUMMARY:Train the Trainer – 3-day Workshop
DESCRIPTION:Tutor led training\, delivered in person – available on our schedule timetables in Edinburgh and Glasgow. \nCan be delivered via virtual classrooms or onsite at your workplace. \nCPD Accredited \nTutor led training\, delivered in person – available on our schedule timetables in Edinburgh and Glasgow. \nCan be delivered via virtual classrooms or onsite at your workplace. \nAim: \nThis course will introduce participants to the issues\, methodologies and techniques of training design and delivery. \nObjectives: \nBy the end of this workshop\, participants will be able to: \n\nIdentify training needs.\nDefine and create aims and objectives that fit within an organisational perspective.\nDesign training sessions.\nDeliver training sessions that incorporate the trainer’s personality – metaphors\, stories. and humour.\nEvaluate training interventions.\nDealing with difficult delegates.\n\nThe training systematically points to everything you need to know about being a trainer. Each day consists of practical experience as well as hundreds of useful tips and techniques. \nWhile the first part of the course concentrates on the design and structure of training as a learning tool; it then moves on to presentation\, delivery and facilitation so each day builds up to complete a full training methodology. \n  \nDuration: 3 days \n  \nThe information shown below is the structure of the course – timings and emphasis will vary depending on participants’ needs. \nIntroduction: \n\nLogistics and participant introductions\nAims and objectives\n\nAiming for successful training: \n\nExploring the varying factors that can impact on successful training\nPersonal preferences in training experiences\nScope of training within organisations\nHow these fit together\n\nTraining needs: \n\nIssues in defining and managing training needs\nLevels of needs and methods of identifying them\n\nTraining as a ‘Change Intervention’: \n\nIdentifying thpes of learning and changes possible\nPlanning for and organizing change through training\n\nCreating and using training aims and objectives: \n\nDifferences and uses of ‘Aims and Objectives’\nCriteria of ‘Aims and Objectives’\nBenefits and limitations of ‘Aims and Objectives’\n\nTraining planning and design: \n\nStructuring the training\nPriorities for inclusion in the training\nThe set up for learning\nTesting the learning\nResponsibility of how you leave the participants\n\nTraining delivery: \n\nProcesses of communication\nDissolving nerves\, extending and working the presentation area\nDevleoping congruence\, charisma and presence of the trainer\nVerbal and non-verbal communication\nGetting the message across\nEvaluation successful communication\nAccelerating and embedding learning\n\nUsing language strategically: \n\nUsing metaphors and stories to communicate complex ideas\nOther language skills\n\nUsing the environment to support learning: \n\nRoom layout\nUsing equipment\nThe psychological impact of the training environment\n\nFacilitating learning: \n\nAdvance use of questioning\nDealing with challenges\nUtilising challenges as part of the learning\nFlexibility of training approach\n\nPresentation tips: \n\nTips for pulling the whole thing together\n\nSelf-management: \n\nDissolving common fears\nHow to do what experienced presenters do\n\nTraining evaluations: \n\nLevels of evaluation\nEvaluating within and beyond the training\n\n  \nTutor led training\, delivered in person – available on our schedule timetables in Edinburgh and Glasgow. \nCan be delivered via virtual classrooms or onsite at your workplace.
URL:https://pitmantrainingscotland.co.uk/event/train-the-trainer-3-day-workshop-3/2026-04-28/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Personal Development Workshops,Seminar Courses,Train the Trainer
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
END:VCALENDAR