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DTSTART;TZID=Europe/London:20250501T093000
DTEND;TZID=Europe/London:20250501T163000
DTSTAMP:20261020T052520
CREATED:20241030T155457Z
LAST-MODIFIED:20250819T132611Z
UID:10004623-1746091800-1746117000@pitmantrainingscotland.co.uk
SUMMARY:Communication Skills –1-day Workshop
DESCRIPTION:Duration: 1 day \nWe can deliver training onsite at your own workplace. We can also offer virtual classroom training via Zoom if preferred. \nAvailable on our open schedule timetables in Edinburgh and Glasgow \nOverview: \nEffective communication is key in every situation we find ourselves in\, whether it is work related or in personal life. We all know or work with people\, whom we respect as effective communicators\, but what is it about their behaviour that we aspire to and how do they do it? How is it that they are not only able to express themselves fully but can also get to the heart of what is important to the people around them? \nMost of us communicate well in many situations; however\, occasionally we need a little help. The first step is realising that you can learn new communication skills and that these are not solely in the domain of gifted communicators. \nIn which situations would you find it useful to convey yourself as a confident and articulate individual? Whether you want to communicate with more impact or build rapport with a colleague or client; improving your communication skills will help you meet these challenges. \nThis special workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It will also benefit those who would like to develop their own skills and confidence in communication generally. \n  \n  \nObjectives: \n\nRevisit the foundation of effective communication\nFrame communications positively\nRemaining in control of time spent on conversations\nGiving positive feedback\nHaving difficult conversations\n\n  \nWhat you will learn: \n\nPractical verbal and non-verbal communication\nThe importance of rapport and how to build relationships\nMethods of organising your thinking to convey the message you really mean\nTo use precise questioning skills to control and move the conversation along\nHow to communicate carefully in difficult situations\nHow to resolve conflict and open up the communication\nHow to implement changes on return to office\n\n  \nDuration: 1 day \nWe can deliver training onsite at your own workplace. We can also offer virtual classroom training via Zoom if preferred. \n  \nAvailable on our open schedule timetables in Edinburgh and Glasgow
URL:https://pitmantrainingscotland.co.uk/event/communication-skills-1-day-workshop/2025-05-01/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Communication Skills,Edinburgh,Personal Development Workshops,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250502
DTEND;VALUE=DATE:20250503
DTSTAMP:20261020T052520
CREATED:20241030T170206Z
LAST-MODIFIED:20241030T170206Z
UID:10004741-1746178200-1746203400@pitmantrainingscotland.co.uk
SUMMARY:Telephone Techniques – 1-day Workshop
DESCRIPTION:Overview: \nThe telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call a company for information or service. If you have never visited the company in person\, your perception of its competency and efficiency were based entirely on how your call was handled. \nYou can accomplish a lot on the telephone in a shorter period of time\, but the rules for communicating by telephone are different than they are for face-to-face communication. We cannot see the other person so we cannot use body language\, gestures\, and facial expressions to add meaning to our message. We can’t shake hands or make eye contact with the other person and build rapport\, so it is much easier to be misunderstood over the telephone. \nOn the other hand\, we don’t have to worry about how we are dressed or if our appearance is suitable\, all our energy is concentrated on what we want to say to the other person. They in turn can’t see our body language or see what we look like and therefore make judgements upon us. In fact\, on the telephone we can project whatever image we want! \nThis 1 day workshop has been developed for people who would like to improve their telephone communication skills. It is particularly aimed at those who use the telephone as an important part of their job. \n  \nObjectives: \n\nTo acquire a confident and friendly telephone manner\nTo learn what to say and what NOT to say\nTo gain effective listening skills\nTo with awkward sit\nTo adopt ways of taking and passing on messages in a professional way\n\n  \nYou will learn: \n\nImproved communication skills\nThe importance of voice and attitude\nListening skills and questioning techniques\nTo sound confident and helpful\nTo understand the caller’s needs\nTo handle awkward calls\nTo take messages\nTo hand over and re-route a call\n\n  \nCourse Program: All times are approximate  \n9:30 – 10:45 \n\nIntroduction and course object\nWhat is communication\nThe importance of the telephone\nYour attitude\nYour voice\n\n11:00 – 12:30 \n\nUsing positive language\nReceiving\, transferring\, and making a call\nTelephone messages\n\n1:15 – 2:30 \n\nQuestioning techniques\nListening techniques\nSix keys for better listening\n\n2:45 – 4:30 \n\nBeing assertive\nDealing with difficult callers\nCourse summary & close\n\n  \nDuration: 1 day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/telephone-techniques-1-day-workshop/2025-05-02/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Personal Development Workshops,Seminar Courses,Telephone Techniques
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250502
DTEND;VALUE=DATE:20250503
DTSTAMP:20261020T052520
CREATED:20241030T170359Z
LAST-MODIFIED:20250819T144537Z
UID:10004745-1746178200-1746203400@pitmantrainingscotland.co.uk
SUMMARY:Telephone Techniques – 1-day Workshop
DESCRIPTION:Duration: 1 day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nAvailable on our open schedule timetables in Edinburgh and Glasgow. \nOverview: \nThe telephone gives you the opportunity to make a positive first impression of both yourself and your company. Think of the many times you have used the telephone to call a company for information or service. If you have never visited the company in person\, your perception of its competency and efficiency were based entirely on how your call was handled. \nYou can accomplish a lot on the telephone in a shorter period of time\, but the rules for communicating by telephone are different than they are for face-to-face communication. We cannot see the other person so we cannot use body language\, gestures\, and facial expressions to add meaning to our message. We can’t shake hands or make eye contact with the other person and build rapport\, so it is much easier to be misunderstood over the telephone. \nOn the other hand\, we don’t have to worry about how we are dressed or if our appearance is suitable\, all our energy is concentrated on what we want to say to the other person. They in turn can’t see our body language or see what we look like and therefore make judgements upon us. In fact\, on the telephone we can project whatever image we want! \nThis 1 day workshop has been developed for people who would like to improve their telephone communication skills. It is particularly aimed at those who use the telephone as an important part of their job. \n  \nObjectives: \n\nTo acquire a confident and friendly telephone manner\nTo learn what to say and what NOT to say\nTo gain effective listening skills\nTo with awkward sit\nTo adopt ways of taking and passing on messages in a professional way\n\n  \nYou will learn: \n\nImproved communication skills\nThe importance of voice and attitude\nListening skills and questioning techniques\nTo sound confident and helpful\nTo understand the caller’s needs\nTo handle awkward calls\nTo take messages\nTo hand over and re-route a call\n\n  \nCourse Program: All times are approximate  \n9:30 – 10:45 \n\nIntroduction and course object\nWhat is communication\nThe importance of the telephone\nYour attitude\nYour voice\n\n11:00 – 12:30 \n\nUsing positive language\nReceiving\, transferring\, and making a call\nTelephone messages\n\n1:15 – 2:30 \n\nQuestioning techniques\nListening techniques\nSix keys for better listening\n\n2:45 – 4:30 \n\nBeing assertive\nDealing with difficult callers\nCourse summary & close\n\n  \nDuration: 1 day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/telephone-techniques-1-day-workshop-2/2025-05-02/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Personal Development Workshops,Seminar Courses,Telephone Techniques
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250506
DTEND;VALUE=DATE:20250507
DTSTAMP:20261020T052520
CREATED:20241030T170745Z
LAST-MODIFIED:20250819T144958Z
UID:10004754-1746523800-1746549000@pitmantrainingscotland.co.uk
SUMMARY:Time Management – 1-day Workshop
DESCRIPTION:Duration: 1 day \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred. \nAvailable on our open schedule timetables in Edinburgh and Glasgow. \nOverview: \nAre you frequently interrupted by your colleagues with questions about the job or requests for advice and decisions? \nDo you sometimes find yourself doing the job of one of your colleagues when they really ought to be doing it themselves? \nDo you work longer hours than those you work with or those you manage? \nDo you habitually take work home every night or at the weekend? \nDoes more of your time get spent working on details\, rather than strategic thinking or planning of management activities? \nDo you have unfinished jobs piling up on your desk or difficulty meeting deadlines? \nIf you answered yes to any of the above\, then spending a little time learning how to manage your time will save you hours! \nThis workshop is ideal for anyone who wishes to improve their self-managing techniques\, achieve more in their working day and gain more balance in their lives. \n  \n  \nDuration: 1 day \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/time-management-1-day-workshop/2025-05-06/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Personal Development Workshops,Seminar Courses,Time Management
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250507
DTEND;VALUE=DATE:20250508
DTSTAMP:20261020T052520
CREATED:20241028T170558Z
LAST-MODIFIED:20250819T121819Z
UID:10004451-1746610200-1746637200@pitmantrainingscotland.co.uk
SUMMARY:Excel Advanced – Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver onsite at your workplace of via virtual classrooms if preferred. \nFor individuals who are already using Excel to an advanced level. This course will teach you how to use Excel to analyse\, collaborate and validate. These tools are extremely useful for auditing and streamlining your workflow. \n  \nWhat you will learn: \n\n\n\nMacros\nAdditional Items\n\n\nEditing & Deleting Macros\nIfAnd/ IfOr Formula\n\n\nRecording Macros\nIfNa Formula\n\n\nCustom Ribbon\nConvert to Table\n\n\n\nScreenshots\n\n\nReview Data\nRemoving Duplicates\n\n\nTracking Changes\nFilter Timeline\n\n\nAuditing Tools\nIfError\n\n\nWatch Window\nHLookups\n\n\nRestricting Data Area\nSparklines\n\n\n\nPivot Tables\n\n\nUtilities\nFlash Fill\n\n\nGoal Seek\n\n\n\nData Consolidation\n\n\n\nPower View Reports\n\n\n\nCreate Senarios\n\n\n\nWhat – If Analysis\n\n\n\nDrawing Diagrams\n\n\n\nRecommended Pivot Tables\n\n\n\n\n\n\n\n\n  \n  \nDuration: 1 Day \nWe can deliver onsite at your workplace of via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/excel-advanced-tutor-led/2025-05-07/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Advanced,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250508
DTEND;VALUE=DATE:20250509
DTSTAMP:20261020T052520
CREATED:20241030T153101Z
LAST-MODIFIED:20250819T131506Z
UID:10004597-1746696600-1746723600@pitmantrainingscotland.co.uk
SUMMARY:Assertiveness – 1-day Workshop
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nOverview: \nHave you ever been in a situation\, perhaps at a business meeting\, where you wanted to say something\, but you didn’t or couldn’t? Or perhaps you have lost your temper or got upset and regretted it afterwards? These are a couple of examples of where assertive communication would have helped. \nAssertion involves standing up for personal rights and expressing thoughts\, feelings and beliefs in direct\, honest\, and appropriate way that do not violate another person’s rights. The basic message in assertion is: ‘This is what I think. This is what I feel. This is how I see the situation.’ This message is said without domination\, humiliating or degrading the other person. \nAssertion involves respect\, not deference. Two types of respect are involved in assertion: respect for oneself (expressing one’s needs and defining one’s rights) as well as respect for the other person’s needs and rights. \nThis workshop is about helping you recognise your own type of behaviour and how you come across to others. It will help you to identify situations in which you would like to be less aggressive or less passive and learn how to be assertive in these situations. \nThis training course will show you how to overcome your natural\, instinctive behaviour in situations and learn more effective responses. \n  \nWho should attend? \nThis course is designed for people who wish to develop their skills in communicating more assertively and confidently. \n  \nObjectives: \n\nIdentify assertive\, aggressive\, and passive behaviour in others\nIdentify your own behaviour\nIdentify and use a variety of assertive techniques\n\n  \n  \nWhat you will learn: \n\nWhat are assertive\, aggressive and passive behaviours?\nWhat affect these behaviours have on you and others?\nUnderstanding our rights and responsibilities\nRecognising an assertive response\nThree steps to assertive behaviour\nSaying ‘no’ without feeling guilty\nComparing constructive criticism and destructive criticism\nDealing with criticism assertively\n\n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/assertiveness-1-day-workshop/2025-05-08/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Assertiveness,Edinburgh,Personal Development Workshops,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250512
DTEND;VALUE=DATE:20250513
DTSTAMP:20261020T052520
CREATED:20241029T130519Z
LAST-MODIFIED:20250819T121953Z
UID:10004470-1747042200-1747069200@pitmantrainingscotland.co.uk
SUMMARY:Microsoft Power BI Introduction -Tutor Led
DESCRIPTION:We can deliver training onsite at your workplace or via virtual classrooms if preferred. \nLearn how to leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise multiple data sources and deliver scalable\, enterprise-level business intelligence (BI) that’s easy to use and helps promote deeper insights into corporate data. \n  \nAttending this workshop will provide: \n\nA history of Microsoft’s BI Development\nAn understanding of licensing and sharing implications\nA description of Microsoft’s Power Tools Ecosystem\nAn understanding of BI Terminology and Architecture\nAn introduction to data modelling\nDate and Time – based analysis using calendars\nA comparison between Excel and Power BI Desktop\nDetails on the importance of Power Query\nAn overview of Power Query\nA working knowledge of Power BI Desktop\nThe means to produce your first report and dashboard\nDetails on the various security mechanisms available\n\nPlease note: \n\nIn this course\, participants will perform practical use-case learning exercises to to confidently develop and style their own Power BI dashboards and manage\, analyse and transform data\nAttending this course will require learners to have a basic knowledge of Microsoft Power BI and an understanding of Microsoft Office 365 is recommended. Corporate use of Microsoft Power BI requires additional licences for Microsoft 365. Learners will require at least a Power BI Pro license to perform the exercises on their own computers\nA stable Internet connection is required and having a second display is beneficial but not essential\n\nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/microsoft-power-bi-introduction-tutor-led/2025-05-12/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Power BI Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250513
DTEND;VALUE=DATE:20250515
DTSTAMP:20261020T052520
CREATED:20241030T165616Z
LAST-MODIFIED:20250819T143937Z
UID:10004733-1747128600-1747240200@pitmantrainingscotland.co.uk
SUMMARY:Supervisory Skills – 2-day Workshop
DESCRIPTION:Duration: 2 days \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred. \n  \nCPD Accredited \nTutor led training\, delivered in person – available on our schedule timetables in Edinburgh and Glasgow. \nCan be delivered via virtual classrooms or onsite at your workplace. \nOverview: \nGet better results from your team. \nWould enhanced supervisory skills be of benefit to you or any other of your employees? \nAre you a supervisor or team leader who would like to get better results from your team? \nAre you interested in working with an experienced provider of innovative\, effective\, and enjoyable training solutions? \nCompetent and confident supervisors are critical to the success of all organisations – in terms of how they manage their teams\, tasks\, and change. \nThis course develops core supervisory competencies and provides a range of techniques that supervisors can immediately use to enhance the results they get. \nThe course has been designed for new supervisors/ team leaders/ managers or those in these roles who have not received any formal supervisory skills training. \nIt is delivered in a format to engage all learning styles and to stimulate changes in behaviour after the course. Typically\, this involves a mix of trainer-led insight\, delegate participation\, team activity\, practical exercises and learning views. \nOur trainers are experienced in creating positive learning environments where participants feel comfortable in sharing experiences and practicing skills. \nAim: \nThe aim of the course is to provide participants with a range of skills\, methodologies\, and techniques to enhance their ability to supervise people\, tasks and change effectively. \n  \nWhat you will learn: \n\nHow to become a credible supervisor\nHow to communicate successfully\, using verbal and non-verbal modes of communication: asking specific questions and active listening\nHow to prioritise tasks and manage their time more effectively\nHow to delegate appropriate tasks productively\nHow to make well informed decisions\nHow to motivate team members to deliver desired results\nHow to build a positive working environment\nHow to deal with challenging team member and work solutions\n\n  \nDuration: 2 days \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/supervisory-skills-2-day-workshop-3/2025-05-13/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Personal Development Workshops,Seminar Courses,Supervisory Skills
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250515
DTEND;VALUE=DATE:20250516
DTSTAMP:20261020T052520
CREATED:20241030T162308Z
LAST-MODIFIED:20250819T135018Z
UID:10004670-1747301400-1747326600@pitmantrainingscotland.co.uk
SUMMARY:Meetings and Minutes – 1-day Workshop
DESCRIPTION:Duration: 1 day \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred. \nObjectives: \n\nTo understand what meetings are and why we have them\nTo understand the importance of an agenda\nTo identify the key elements of an agenda\nTo introduce different styles of note taking\nTo understand what minutes are and why we need them\nTo learn how to produce appropriate minutes of a meeting\n\n\nWhat you will learn: \n\nThe difference between formal and informal meetings\nHow to set out an agenda\nTips and techniques for note taking\nThe role of the minute taker\nWhat minutes are and the different styles of minutes\nHow to use appropriate language for minutes\n\n  \nWho should attend? \nAnyone who organises and takes minutes at meetings; those who would like to do this role to a professional standard. \n  \nDuration: 1 day \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/meetings-and-minutes-1-day-workshop/2025-05-15/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Meetings and Minutes,Personal Development Workshops,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250516
DTEND;VALUE=DATE:20250517
DTSTAMP:20261020T052520
CREATED:20241030T161319Z
LAST-MODIFIED:20250819T133716Z
UID:10004651-1747387800-1747413000@pitmantrainingscotland.co.uk
SUMMARY:Leadership Skills –1-day Workshop
DESCRIPTION:Duration: 1 Day \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred. \nOverview: \nAs you develop as a senior manager you need to start to think and handle yourself very differently. You are even less involved in the day to day delivery of the work. Your success depends on your ability to manage your managers as well as mentor and inspire others. \n  \nObjectives: \nTo share methodologies and techniques that will enable you to: \n\nIdentify the main types of leadership\nIdentify the main characteristics of different theories of leadership – trait\, transactional etc.\nDemonstrate an ability to apply different leadership styles and characteristics to different business situations\nDemonstrate an understanding of the problems associated with leading change in an organisation\nDemonstrate an understanding of the advantages and disadvantages of different leadership approaches to a problem\nDevelop emotional intelligence skills\nDemonstrate mentoring techniques\nUnderstanding the importance of starting with your ‘why’\n\n  \n  \nCourse Programme \nReview of Actions from Management Skills Workshop \nLeadership Theories \n\nTrait theories\nBehavioural theories\nContingency theories\nPower and Influence theories\n\nEmotional Intelligence \n\nSelf-assessment\nThe 4 elements of emotional intelligence\nTurning into your semses\nImproving your emotional intelligence\n\nMentoring \n\nKey responsibilities\nMentor agreements\n4 domains of performance\n\nStarting with ‘why’ \n\nThe golden circle\nDiscovering your ‘why’\n\nBring it all together and action planning \nCourse Review \n  \nDuration: 1 Day \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/leadership-skills-1-day-workshop/2025-05-16/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Leadership Skills,Personal Development Workshops,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250519
DTEND;VALUE=DATE:20250521
DTSTAMP:20261020T052520
CREATED:20241030T163737Z
LAST-MODIFIED:20250819T135734Z
UID:10004695-1747647000-1747758600@pitmantrainingscotland.co.uk
SUMMARY:Presentation skills – 2-day Workshop
DESCRIPTION:Duration: 2 Days\nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nTalk and present with confidence and impact.\nDo you find yourself avoiding situations where you will be asked to talk or present an idea? You know your stuff but the thought of having to stand up in front of an audience fills you with worry and panic? \nOR \nYou may be “stuck in a rut” with your presentations or public speaking engagements and need to add impact to inspire and motivate your audience. \nThis training experience is suitable for both inexperienced and experienced presenters who feel they need to refresh and improve their delivery and motivate their audience. It has been developed for people who are required to give effective and stimulating presentations and talks. \nALL speakers have nerves! Most of us fear standing up in front of an audience and presenting\, however\, you can learn to overcome this natural fear by learning techniques that will allow you to deliver a memorable presentation. \nThis 2 day course will help you hone your skills and give you the tools and space to practice delivering you message in a creative and confident manner. Classes are small and mainly experimental\, allowing the trainer to focus and coach whilst reflecting on your particular challenges and requirements. \nObjectives: \n\nTo overcome the natural fear of speaking to an audience and use nervousness to your advantage\nTo design a presentation that people remember\nTo understand and gain the non-verbal skills all good speakers need\nTo develop presence and confidence when speaking to a group\nTo connect with your audience and make them listen\nTo use pace to influence and impact listeners\nTo deliver engaging and memorable presentations\n\n  \nDuration: 2 Days\nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/presentation-skills-2-day-workshop-3/2025-05-19/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Personal Development Workshops,Presentation Skills,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250521
DTEND;VALUE=DATE:20250522
DTSTAMP:20261020T052520
CREATED:20241028T165544Z
LAST-MODIFIED:20250819T121330Z
UID:10004423-1747818000-1747846800@pitmantrainingscotland.co.uk
SUMMARY:Excel Intermediate – Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nFor individuals who are already using Excel to an intermediate level. This course will streamline and perfect their Excel skills by teaching the advanced features available in the Excel package. \n  \nWhat you will learn: \n\n\n\nManaging Multiple Spreadsheets\nUsing Charts\n\n\n·      Using Multiple Worksheets\n·      Chart Objects\n\n\n·      Creating Multiple Views\n·      Creating a Chart\n\n\n·      Managing Multiple Worksheets and Workbooks\n·      Change the Location of a Chart \n·      Changing Chart Type\, Style and Sub Type\n\n\n·      Linking Data Between Worksheets\n·      Changes to Chart Source Data\n\n\n·      Viewing Multiple Applications\n·      Chart Quick Menus \n·      Creating a Chart Template\n\n\n\n\n\n\nProtection\nData Validation\n\n\n·      Workbook protection\n·      Adding Data Validation\n\n\n·      Worksheet protection\n·      Data Validation Messages\n\n\n\n·      Restrict Data Entry \n·      Data Validation Calculations\n\n\n Conditional Formatting\n\n\n\n·      Adding Conditional Formatting \n·      Remove Conditional Formatting \n·      Colour Scales \n·      Highlight Blank Scales \n·      Icon Sets \n·      Data Bars \n·      Conditional Formatting Formulas\nFilter and Sort \n·      Sorting a List \n·      Filtering a List \n·      AutoFilters \n·      Customer Auto Filters \n·      Using Subtotals in a List \n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nCreating and Using Functions \n·      Using Built in Functions \n·      Using Nested Functions \n·      AUTOSUM \n·      COUNT Functions \n·      IF Functions \n·      Using Date and Time Functions \n·      Combine and Separating Text \n·      Tracing and Correcting Worksheet Errors\nLookUps \n·      VLookUp \n·      HLookUp \n·      XLookUp \n  \nPivot Tables \n·      Creating a Pivot Table \n·      Conditional Formatting within Pivot Tables \n·      Pivot Table Slicers \n·      Creating a Pivot Chart\n\n\n\n  \n  \n  \n  \n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/excel-intermediate-tutor-led/2025-05-21/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Excel Intermediate,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250522
DTEND;VALUE=DATE:20250523
DTSTAMP:20261020T052520
CREATED:20241029T133807Z
LAST-MODIFIED:20250819T123425Z
UID:10004510-1747906200-1747933200@pitmantrainingscotland.co.uk
SUMMARY:PowerPoint Advanced – Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nFor individuals who are already using PowerPoint to an introductory level. This course will streamline and perfect their PowerPoint skills by teaching the more advanced features available in the package. \n  \nWhat you will learn: \n\n\n\nMaster Slides\nInsert Data\n\n\n·      Creating Master Slides\n·      Insert Sound Files\n\n\n·      Formatting Masters\n·      Insert Video Clips\n\n\n·      Hand-Out Masters\n·      Working with Sound & Video\n\n\n·      Headers & Footers\n·      Creating Hyperlinks\n\n\n·      Page Numbers\n·      Embed Objects\n\n\n\n\n\n\nCustom & Auto Timings\nOther\n\n\n·      Creating Custom Shows\n·      Add multiple Effects\n\n\n·      Ink Annotations when running slides\n·      Motion Paths\n\n\n·      Set Options for Custom Shows\n·      Re-Using Slides\n\n\n·      Running Custom Shows\n·      Screenshots\n\n\n·      Create an Agenda Slide\n·      Insert Objects\n\n\n·      Rehearse Timings\n·      New Animation\n\n\n·      Loop Continuously\n·      New Transition\n\n\n·      Setting up Presenters View\n·      Reading View\n\n\n·      Using Online Video\n\n\n\n\n  \n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/powerpoint-advanced-tutor-led/2025-05-22/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Powerpoint Advanced,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250523
DTEND;VALUE=DATE:20250524
DTSTAMP:20261020T052520
CREATED:20241029T135930Z
LAST-MODIFIED:20250819T123617Z
UID:10004522-1747992600-1748019600@pitmantrainingscotland.co.uk
SUMMARY:MS Project Introduction – Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nFor individuals who have never used Project. The course is designed to cover all aspects of Project at an Introduction level; to provide you with a good overall grasp of the application- its different areas\, features and how these can be adapted within a working environment. \n  \nWhat you will learn: \n\n\n\nProject Environment\nPlanning a Project\n\n\n·      Starting a Project\n·      Overview of Planning\n\n\n·      Different View Areas of Project\n·      Creating a new Base Calendar\n\n\n·      Loading a Project\n·      Creating Other Calendars\n\n\n\n\n\n\nTasks\nResources\n\n\n·      Inserting Tasks\n·      Creating Resources for use on Tasks\n\n\n·      Linking Tasks through Predecessors\n·      Editing Resources Information\n\n\n·      Creating Phases within Project\n·      Resource Calendars\n\n\n·      View Scheduling Options\n\n\n\n·      Deleting\, Moving & Editing Tasks\n\n\n\n\n\n\n\nPrinting Reports\n·     Views\n\n\n·      Preview Options\n·      Altering Gantt Charts\n\n\n·      Page Setup\n·      Alternative Sheet View\n\n\n·      Overview of Project Reports\n–     Viewing Gantt Charts\n\n\n\n\n\n\nTracking your Projects\n\n\n\n·      Create a Baseline Benchmark to Mark against\n\n\n\n·      View a Tracking Gantt Charge – See Your Project’s Progress\n\n\n\n\n\n\n\n\n\n\n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/ms-project-introduction-tutor-led/2025-05-23/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,MS Project Introduction,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250527
DTEND;VALUE=DATE:20250528
DTSTAMP:20261020T052520
CREATED:20241030T163326Z
LAST-MODIFIED:20250819T135248Z
UID:10004684-1748338200-1748363400@pitmantrainingscotland.co.uk
SUMMARY:Negotiation Skills – 1-day Workshop
DESCRIPTION:Duration: 1 day \nAvailable on our open schedule timetables in Edinburgh and Glasgow. \nCan be delivered via virtual classrooms or onsite at your workplace. \nThis one-day course is designed to equip participants with essential negotiation skills. Participants will leave with a strong foundation in negotiation techniques. \nThe key aims and objectives of this Negotiation Skills course is to introduce you to the knowledge and skills required to negotiate business deals. \n  \nBy the end of this workshop\, you will learn to: \n\nUnderstand what negotiation is and how it is effectively used.\nClearly identify what you want to achieve from negotiation.\nIdentify innovative solutions for potential deal breakers.\nConsider negotiations from the other party’s perspective.\nIdentify potential factors for negotiation.\nRecognise the impact of language and behaviours in the negotiation process.\nSign off deals so that they are clear and binding.\n\n  \nParticipants will have the opportunity to work through practical case studies. If booking a closed event for your just your team\, we can use your own workplace relevant examples. \n  \nDuration: 1 day \nAvailable on our open schedule timetables in Edinburgh and Glasgow. \nCan be delivered via virtual classrooms or onsite at your workplace.
URL:https://pitmantrainingscotland.co.uk/event/negotiation-skills-1-day-workshop/2025-05-27/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Negotiation Skills,Personal Development Workshops,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250528
DTEND;VALUE=DATE:20250529
DTSTAMP:20261020T052520
CREATED:20241029T142300Z
LAST-MODIFIED:20250819T130327Z
UID:10004567-1748424600-1748451600@pitmantrainingscotland.co.uk
SUMMARY:Microsoft Word Intermediate – Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nFor individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. \nWhat you will learn: \n\n\n\nTables\nParagraph\n\n\n·      Creating Tables\n·      Page & Section Breaks\n\n\n·      Altering Table Rows & Columns\n·      Linking Headers\n\n\n·      Deleting Tables\n·      Applying Text Styles\n\n\n·      Entering Dates\n·      Using Styles\n\n\n·      Table Layouts\n·      Modifying & Create Styles\n\n\n·      Formatting Tables\n·      Create Table of Contents\n\n\n·      Sorting Data\n\n\n\n·      Drawing Tables\nQuick Parts\n\n\n\n·      Creating Quick Parts\n\n\nCharts & Pictures\n·      Modify & Edit\n\n\n·      Creating Charts\n·      Deleting Quick Parts\n\n\n·      Editing Charts\n\n\n\n·      Formatting Charts\nOther\n\n\n·      Moving & Re-Sizing Charts\n·      Creating Columns\n\n\n·      Changing Chart Type\n·      Using Templates\n\n\n·      Insert Clip Art\n·      Introduction to Mail Merge\n\n\n·      Insert Pictures\n·      Protecting Documents\n\n\n·      Working with Pictures\n·      Working with Comments\n\n\n·      Text Wrap Pictures\n·      Drawing Diagrams\n\n\n\n·      Screenshots\n\n\n\n·      Front Covers\n\n\n\n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/microsoft-word-intermediate-tutor-led/2025-05-28/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Word Intermediate
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250529
DTEND;VALUE=DATE:20250530
DTSTAMP:20261020T052520
CREATED:20241029T131204Z
LAST-MODIFIED:20250819T122701Z
UID:10004485-1748511000-1748538000@pitmantrainingscotland.co.uk
SUMMARY:Microsoft Power BI Intermediate-Tutor Led
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nLearn how you can leverage Power BI to easily build reports and dashboards with interactive visualisations. Connect to and visualise any data using the unified\, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deep data insight. \n  \nAttending this workshop will help you to: \n\nDesign a data model\nIntroduction to developing with the Microsoft Power Platform\nUse Dax in Power BI Desktop\nPublish and share\nHow to build a Power BI dashboard\nModel data in Power BI\nVisualise data in Power BI\nData analysis in Power BI\nManage workspace and datasets in Power BI\nOptimise a model for performance\n\nPlease note: \n\nIn this course\, participants will perform practical use-case learning exercises to prepare them to be able to confidently develop and style their own Power BI dashboards and manage\, analyse and modify data\nAttending this course will require learners to have a basic understanding of Microsoft Power BI and a basic understanding of Microsoft Office365 is recommended. Microsoft Power BI requires a separate licence in addition to Microsoft Office. Learners will require this additional licence to preform the exercises on their own computers.\nA stable Internet connection is required. Having a second display is beneficial but not required\n\nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/microsoft-power-bi-intermediate-tutor-led/2025-05-29/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Power BI Intermediate,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
END:VEVENT
END:VCALENDAR