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DTSTART;VALUE=DATE:20261007
DTEND;VALUE=DATE:20261009
DTSTAMP:20260903T165949
CREATED:20241030T165616Z
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SUMMARY:Supervisory Skills – 2-day Workshop
DESCRIPTION:Duration: 2 days \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred. \n  \nCPD Accredited \nTutor led training\, delivered in person – available on our schedule timetables in Edinburgh and Glasgow. \nCan be delivered via virtual classrooms or onsite at your workplace. \nOverview: \nGet better results from your team. \nWould enhanced supervisory skills be of benefit to you or any other of your employees? \nAre you a supervisor or team leader who would like to get better results from your team? \nAre you interested in working with an experienced provider of innovative\, effective\, and enjoyable training solutions? \nCompetent and confident supervisors are critical to the success of all organisations – in terms of how they manage their teams\, tasks\, and change. \nThis course develops core supervisory competencies and provides a range of techniques that supervisors can immediately use to enhance the results they get. \nThe course has been designed for new supervisors/ team leaders/ managers or those in these roles who have not received any formal supervisory skills training. \nIt is delivered in a format to engage all learning styles and to stimulate changes in behaviour after the course. Typically\, this involves a mix of trainer-led insight\, delegate participation\, team activity\, practical exercises and learning views. \nOur trainers are experienced in creating positive learning environments where participants feel comfortable in sharing experiences and practicing skills. \nAim: \nThe aim of the course is to provide participants with a range of skills\, methodologies\, and techniques to enhance their ability to supervise people\, tasks and change effectively. \n  \nWhat you will learn: \n\nHow to become a credible supervisor\nHow to communicate successfully\, using verbal and non-verbal modes of communication: asking specific questions and active listening\nHow to prioritise tasks and manage their time more effectively\nHow to delegate appropriate tasks productively\nHow to make well informed decisions\nHow to motivate team members to deliver desired results\nHow to build a positive working environment\nHow to deal with challenging team member and work solutions\n\n  \nDuration: 2 days \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/supervisory-skills-2-day-workshop-3/2026-10-07/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Personal Development Workshops,Seminar Courses,Supervisory Skills
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
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DTSTART;VALUE=DATE:20261008
DTEND;VALUE=DATE:20261009
DTSTAMP:20260903T165949
CREATED:20241030T153310Z
LAST-MODIFIED:20250819T131236Z
UID:10005004-1791453600-1791478800@pitmantrainingscotland.co.uk
SUMMARY:Assertiveness – 1-day Workshop
DESCRIPTION:Duration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred. \nOverview: \nHave you ever been in a situation\, perhaps at a business meeting\, where you wanted to say something\, but you didn’t or couldn’t? Or perhaps you have lost your temper or got upset and regretted it afterwards? These are a couple of examples of where assertive communication would have helped. \nAssertion involves standing up for personal rights and expressing thoughts\, feelings and beliefs in direct\, honest\, and appropriate way that do not violate another person’s rights. The basic message in assertion is: ‘This is what I think. This is what I feel. This is how I see the situation.’ This message is said without domination\, humiliating or degrading the other person. \nAssertion involves respect\, not deference. Two types of respect are involved in assertion: respect for oneself (expressing one’s needs and defining one’s rights) as well as respect for the other person’s needs and rights. \nThis workshop is about helping you recognise your own type of behaviour and how you come across to others. It will help you to identify situations in which you would like to be less aggressive or less passive and learn how to be assertive in these situations. \nThis training course will show you how to overcome your natural\, instinctive behaviour in situations and learn more effective responses. \n  \nWho should attend? \nThis course is designed for people who wish to develop their skills in communicating more assertively and confidently. \n  \nObjectives: \n\nIdentify assertive\, aggressive\, and passive behaviour in others\nIdentify your own behaviour\nIdentify and use a variety of assertive techniques\n\n  \n  \nWhat you will learn: \n\nWhat are assertive\, aggressive and passive behaviours?\nWhat affect these behaviours have on you and others?\nUnderstanding our rights and responsibilities\nRecognising an assertive response\nThree steps to assertive behaviour\nSaying ‘no’ without feeling guilty\nComparing constructive criticism and destructive criticism\nDealing with criticism assertively\n\n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/assertiveness-1-day-workshop-2/2026-10-08/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Assertiveness,Glasgow,Personal Development Workshops,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
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