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DTSTART;TZID=Europe/London:20251120T093000
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CREATED:20241029T142724Z
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UID:10004580-1763631000-1763726400@pitmantrainingscotland.co.uk
SUMMARY:Microsoft Word Intermediate – Tutor Led
DESCRIPTION:For individuals who are already using Word to an Intermediate level. This course will streamline and perfect your Word skills by teaching the advanced features available in the Word package. \nWhat you will learn: \n\n\n\nTables\nParagraph\n\n\n·      Creating Tables\n·      Page & Section Breaks\n\n\n·      Altering Table Rows & Columns\n·      Linking Headers\n\n\n·      Deleting Tables\n·      Applying Text Styles\n\n\n·      Entering Dates\n·      Using Styles\n\n\n·      Table Layouts\n·      Modifying & Create Styles\n\n\n·      Formatting Tables\n·      Create Table of Contents\n\n\n·      Sorting Data\n \n\n\n·      Drawing Tables\nQuick Parts\n\n\n \n·      Creating Quick Parts\n\n\nCharts & Pictures\n·      Modify & Edit\n\n\n·      Creating Charts\n·      Deleting Quick Parts\n\n\n·      Editing Charts\n \n\n\n·      Formatting Charts\nOther\n\n\n·      Moving & Re-Sizing Charts\n·      Creating Columns\n\n\n·      Changing Chart Type\n·      Using Templates\n\n\n·      Insert Clip Art\n·      Introduction to Mail Merge\n\n\n·      Insert Pictures\n·      Protecting Documents\n\n\n·      Working with Pictures\n·      Working with Comments\n\n\n·      Text Wrap Pictures\n·      Drawing Diagrams\n\n\n \n·      Screenshots\n\n\n \n·      Front Covers\n\n\n\n  \nDuration: 1 Day \nWe can deliver training onsite at your workplace or via virtual classrooms if preferred.
URL:https://pitmantrainingscotland.co.uk/event/microsoft-word-intermediate-tutor-led-3/2025-11-20/
LOCATION:Virtual Classroom
CATEGORIES:Seminar Courses,Virtual Class,Word Intermediate
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
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DTSTART;VALUE=DATE:20251121
DTEND;VALUE=DATE:20251122
DTSTAMP:20261018T220432
CREATED:20241030T163326Z
LAST-MODIFIED:20250819T135248Z
UID:10004687-1763717400-1763742600@pitmantrainingscotland.co.uk
SUMMARY:Negotiation Skills – 1-day Workshop
DESCRIPTION:Duration: 1 day \nAvailable on our open schedule timetables in Edinburgh and Glasgow. \nCan be delivered via virtual classrooms or onsite at your workplace. \nThis one-day course is designed to equip participants with essential negotiation skills. Participants will leave with a strong foundation in negotiation techniques. \nThe key aims and objectives of this Negotiation Skills course is to introduce you to the knowledge and skills required to negotiate business deals. \n  \nBy the end of this workshop\, you will learn to: \n\nUnderstand what negotiation is and how it is effectively used.\nClearly identify what you want to achieve from negotiation.\nIdentify innovative solutions for potential deal breakers.\nConsider negotiations from the other party’s perspective.\nIdentify potential factors for negotiation.\nRecognise the impact of language and behaviours in the negotiation process.\nSign off deals so that they are clear and binding.\n\n  \nParticipants will have the opportunity to work through practical case studies. If booking a closed event for your just your team\, we can use your own workplace relevant examples. \n  \nDuration: 1 day \nAvailable on our open schedule timetables in Edinburgh and Glasgow. \nCan be delivered via virtual classrooms or onsite at your workplace.
URL:https://pitmantrainingscotland.co.uk/event/negotiation-skills-1-day-workshop/2025-11-21/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Negotiation Skills,Personal Development Workshops,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
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DTSTART;VALUE=DATE:20251121
DTEND;VALUE=DATE:20251122
DTSTAMP:20261018T220432
CREATED:20241030T164151Z
LAST-MODIFIED:20250819T140154Z
UID:10004705-1763717400-1763742600@pitmantrainingscotland.co.uk
SUMMARY:Professional Receptionist – 1-day Workshop
DESCRIPTION:Duration: 1 day \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred. \nAvailable on our open schedule timetables in Edinburgh and Glasgow. \nSeveral phone lines are ringing; colleagues are asking questions\, and now here comes a customer or client. How do you calmly handle several people simultaneously with professionalism and poise? \nThis course is specifically designed to address just that scenario and other important challenges that receptionists face. In addition to learning effective verbal and visual communication skills\, participants will learn how to interact successfully with even the most demanding individuals and situations. \nObjectives: \n\nTo understand the importance of the Receptionist’s role\nTo learn how to make a first impression people remember\nTo review best telephone practice\nTo develop strategies for dealing with difficult people and situations\n\nWhat you will learn: \n\nTo adopt appropriate telephone techniques\nTo receive visitors professionally\nTo direct calls correctly\nTo deal with difficult people and situations\nTo improve personal effectiveness\n\nWho should attend? \nStaff who are representing the company in a front-line reception position. Or those who are asked to deputise in this important role from time to time. \n  \nDuration: 1 day \nWe can deliver this course onsite at your workplace or via virtual classrooms if preferred. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/professional-receptionist-1-day-workshop-2/2025-11-21/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Personal Development Workshops,Professional Receptionist,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
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