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X-WR-CALNAME:Pitman Training Courses Scotland
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X-WR-CALDESC:Events for Pitman Training Courses Scotland
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DTSTART;TZID=UTC:20240611T093000
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SUMMARY:Identify and Manage Stress
DESCRIPTION:This course is designed to understand what stress is\, where it comes from and how it can affect you and those around you. As well as what you can do about it. \nWhat you will learn: \n\nUnderstand what stress means to you and how your body reacts to stress.\nIdentify your own pressure and stress points at work and other areas in your life.\nBecome aware of your body’s warning signs.\nUnderstand how stress can become a useful tool for you to use to your benefit.\nIntroduce practical tools and techniques to reduce and manage your stress.\nDevelop a personal and practical plan of action to minimize and manage your stress.
URL:https://pitmantrainingscotland.co.uk/event/identify-and-manage-stress-4/2024-06-11/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Identify and Manage Stress,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
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DTSTART;TZID=UTC:20240611T093000
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SUMMARY:Professional Receptionist
DESCRIPTION:This course is ideal for any staff who are representing the company in a front-line reception position or those who are asked to deputize in this important role from time to time. It is designed to address the importance challenges that receptionists face\, in addition to learning effective verbal and visual communication skills; participants will learn how to interact successfully with even the most demanding individuals and situations. \n\n\n\n\nWhat you will learn: \n\nTo adopt appropriate telephone techniques\nTo receive visitors professionally\nTo direct calls correctly\nTo deal with difficult people and situations\nTo improve personal effectiveness\n\n\n\n\nThis course is available on demand by virtual classroom\, please contact us for more details. 
URL:https://pitmantrainingscotland.co.uk/event/professional-receptionist-9/2024-06-11/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Professional Receptionist,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
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