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DTSTART;VALUE=DATE:20231205
DTEND;VALUE=DATE:20231206
DTSTAMP:20261023T113152
CREATED:20230512T084411Z
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SUMMARY:Communication Skills
DESCRIPTION:Effective communication is key in every situation we find ourselves in\, whether it is work related or in our personal life. We all know or work with people\, whom we respect as effective communicators\, but what is it about their behaviour that we aspire to and how do they do it? How is it that they are not only able to express themselves fully but can also get to the heart of what is important to the people around them? \nMost of us communicate well in many situations; however\, occasionally we need a little help. The first step is realising that you can learn new communication skills and that these skills are not solely in the domain of gifted communicators. \nIn which situations would you find it useful to convey yourself as a confident and articulate individual? Whether you want to communicate with more impact or build rapport with a colleague or client; improving your communication skills will help you meet these challenges. \nThis special workshop is ideal for those who need to build effective working relationships or depend on effective communication in critical situations. It will also benefit those who would like to develop their own skills and confidence in communication generally. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \n\n\n\nObjectives: \n\nRevisit the foundations of effective communication\nFrame communications positively\nRemaining in control of time spent on conversations\nGiving positive feedback\nHaving difficult conversations What you will learn:\n\n\nPractical verbal and non-verbal communication\nThe importance of rapport and how to build relationships\nMethods of organising your thinking to convey the message you really mean\nTo use precise questioning skills to control and move the conversation along\nHow to communicate carefully in difficult situations\nHow to resolve conflict and open up the communication\nHow to implement changes on return to office\nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/communication-skills-8-2/2023-12-05/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Communication Skills,Glasgow,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
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DTSTART;VALUE=DATE:20231205
DTEND;VALUE=DATE:20231207
DTSTAMP:20261023T113152
CREATED:20230601T074703Z
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SUMMARY:Supervisory Skills
DESCRIPTION:Supervisory Skills – Tutor Led \n\n\n\nGet better results from your team. \nWould enhanced supervisory skills be of benefit to you or any other of your employees? \nAre you a supervisor or team leader who would like to get better results from your team? \nAre you interested in working with an experienced provider of innovative\, effective and enjoyable training solutions? \nCompetent and confident supervisors are critical to the success of all organisations – in terms of how they manage their teams\, tasks and change. \nThis course develops core supervisory competencies and provides a range of techniques that supervisors can immediately use to enhance the results they get. \nThe course has been designed for new supervisors/team leaders/managers or those in these roles who have not received any formal supervisory skills training. \nIt is delivered in a format to engage all learning styles and to stimulate changes in behaviour after the course. Typically this involves a mix of trainer led insight\, delegate participation\, team activity\, practical exercises and learning views. \nOur trainers are experienced in creating positive learning environments where participants feel comfortable in sharing experiences and practicing skills. \nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \n\n\n\nAim: \nThe aim of the course is to provide participants with a range of skills\, methodologies and techniques to enhance their ability to supervise people\, tasks and change effectively. \nWhat you will learn: \n\nHow to become a credible supervisor\nHow to communicate successfully\, using verbal and non-verbal modes of\ncommunication: asking specific questions and active listening\nHow to prioritise tasks and manage their time more effectively\nHow to delegate appropriate tasks productively\nHow to make well informed decisions\nHow to motivate team members to deliver desired results\nHow to build a positive working environment\nHow to deal with challenging team members and work situations\nDuration: 2 Days \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 4 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow
URL:https://pitmantrainingscotland.co.uk/event/supervisory-skills-6-2/2023-12-05/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Edinburgh,Seminar Courses,Supervisory Skills
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
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