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X-WR-CALDESC:Events for Pitman Training Courses Scotland
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DTSTART;VALUE=DATE:20231201
DTEND;VALUE=DATE:20231202
DTSTAMP:20261023T163146
CREATED:20230511T080616Z
LAST-MODIFIED:20230701T183820Z
UID:10000930-1701417600-1701450000@pitmantrainingscotland.co.uk
SUMMARY:Assertiveness
DESCRIPTION:Have you ever been in a situation\, perhaps at a business meeting\, where you wanted to say something but didn’t or couldn’t? Or perhaps you have lost your temper or got upset and regretted it afterwards? These are a couple of examples of where assertive communication would have helped. \nAssertion involves standing up for personal rights and expressing thoughts\, feelings and beliefs in direct\, honest and appropriate ways that do not violate another person’s rights. The basic message in assertion is: ‘This is what I think. This is what I feel. This is how I see the situation’. This message is said without dominating\, humiliating or degrading the other person. \nAssertion involves respect\, not deference. Two types of respect are involved in assertion: respect for oneself (expressing one’s needs and defining one’s rights) as well as respect for the other person’s needs and rights. \nThis workshop is about helping you recognise your own type of behaviour and how you come across to others. It will help you to identify situations in which you would like to be less aggressive or less passive and learn how to be assertive in these situations. \nThis training course will show you how to overcome your natural\, instinctive behaviour in situations and learn more effective responses. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \n\n\n\nObjectives: \n\nIdentify assertive\, aggressive and passive behaviour in others.\nIdentify your own behaviour.\nIdentify and use a variety of assertive techniques.\nWhat you will learn:\n\n\nWhat are assertive\, aggressive and passive behaviours?\nWhat affect these behaviours have on you and others?\nUnderstanding our rights and responsibilities.\nRecognising an assertive response.\nThree steps to assertive behaviour.\nSaying ‘no’ without feeling guilty.\nComparing constructive criticism and destructive criticism.\nDealing with criticism assertively.\nWho should attend? \nThis course is designed for people who wish to develop their skills in communicating more assertively and confidently. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions. \nAvailable on our open schedule timetables in Edinburgh and Glasgow.
URL:https://pitmantrainingscotland.co.uk/event/assertiveness-10-2/2023-12-01/
LOCATION:Edinburgh\, 4 Queen Street\, Edinburgh\, EH2 1JE\, United Kingdom
CATEGORIES:Assertiveness,Glasgow,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Edinburgh":MAILTO:edinburgh@pitman-training.com
GEO:55.956409;-3.1908176
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Edinburgh 4 Queen Street Edinburgh EH2 1JE United Kingdom;X-APPLE-RADIUS=500;X-TITLE=4 Queen Street:geo:-3.1908176,55.956409
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DTSTART;VALUE=DATE:20231201
DTEND;VALUE=DATE:20231202
DTSTAMP:20261023T163146
CREATED:20230512T090236Z
LAST-MODIFIED:20230701T183825Z
UID:10001011-1701417600-1701450000@pitmantrainingscotland.co.uk
SUMMARY:Meetings and Minutes
DESCRIPTION:Objectives: \n\nTo understand what meetings are and why we have them.\nTo understand the importance of an agenda.\nTo identify the key elements of an agenda.\nTo introduce different styles of note taking.\nTo understand what minutes are and why we need them.\nTo learn how to produce appropriate minutes of a meeting.What you will learn:\n\n\nThe difference between formal and informal meetings.\nHow to set out an agenda.\nTips and techniques for note taking.\nThe role of the minute taker.\nWhat minutes are and the different styles of minutes.\nHow to use appropriate language for minutes.Who should attend?\nAnyone who organises and takes minutes at meetings; those who would like to do this role to a professional standard. \nDuration: 1 Day \nWe now deliver this workshop in shorter sessions over a virtual classroom – delivered live from our tutor in 2 half day sessions.
URL:https://pitmantrainingscotland.co.uk/event/meetings-and-minutes-3-2-2/2023-12-01/
LOCATION:Glasgow\, 3rd Floor\, Tontine House 8 Gordon Street\, Glasgow\, G1 3PL\, United Kingdom
CATEGORIES:Glasgow,Meetings and Minutes,Seminar Courses
ORGANIZER;CN="Pitman Training Centre %E2%80%93 Glasgow":MAILTO:glasgow@pitman-training.com
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