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Receptionist Diploma

The Receptionist Diploma training course is available at the Edinburgh, Glasgow, Aberdeen and Inverness Pitman Training Centres or via Online Distance Learning through our Pitman Campus.

This Receptionist Diploma is designed to train you with the skills you need to get a Receptionist job. With Pitman Training qualifications behind you, you can approach your Receptionist career with confidence.

Course Duration: 110 hours

CPD Points: 110


Typing or Typing Speed Development
We offer a full range of typing courses whether you’re a beginner or need to reach top speeds with maximum accuracy.

Effective Business Communication
This excellent course will raise your game when it comes to business communication skills. Effective Business Communication skills are top of the list of qualities demanded by employers; it’s an essential skill to master. Split into eight lessons, your business communication training begins with examining English language skills before looking at the use of the appropriate tone.

Microsoft Word
Learn word processing skills to a good business standard. This will enable you to create professional looking documents, tables, insert pictures and much more.

or Microsoft Word Expert
Learn advanced word processing skills including mail merge, creating graphs, creating and running macros, creating an index, table of contents and more.

Microsoft Outlook
Learn how to share, manage and schedule information electronically. Covers the use of email, electronic calendar, scheduling meetings and appointments; creating and assigning tasks and creating address lists.

Professional Receptionist Seminar

A one-day Seminar; this will give the individual an understanding of the importance of the Receptionist’s role and how to project the best image for their company.

Choose one elective

  • Typing Speed Development
  • Microsoft Excel
  • Telephone Techniques Seminar
  • Audio Transcription
  • Microsoft PowerPoint
  • SpeedWriting

Individuals who wish to gain a range of essential Office and Computer skills to be able to fulfil the Receptionist job role – an integral position within a business operation.

To provide you with the essential skills including call-handling, keyboard and administrative skills to work successfully within this demanding role.

There are no prerequisites for this course.

Flexible Workforce Development Fund (FWDF)

Claim up to £15,000 for Training your employees

This fund provides Levy Paying Companies an opportunity to up-skill or re-skill Employees and in turn, support economic growth.


Eligibility Criteria:

  • You must be a Levy Paying Employer
  • The Company must be based or operate in Scotland, wholly or partially
  • Employees must reside in Scotland


For more information on applying for this funding, contact our Course Advisors by clicking below:




A funded training opportunity is now available to those facing redundancy or those who have been made redundant from March 2020 onward.

The National Transition Training Fund aims to tackle the rise in unemployment caused by Covid-19 by offering short sharp training opportunities for people to learn in-demand skills.

If you are currently under threat of redundancy, or have been made redundant at any time from the 1st March 2020 and are aged 25 or over, you can access an industry recognised qualification to help you gain employment.

For further information on how to proceed then contact us referencing the course(s) you are interested in.

For more information on this or any of our courses complete the form

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