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Outlook 2016

The Microsoft Outlook 2016 training course is available at the Edinburgh, Glasgow, Aberdeen and Inverness Pitman Training Centres or via Online Distance Learning through our Pitman Campus.

This Outlook course takes you through everything you need to use this popular email system as a work tool, from navigation and views through contacts and appointments, to tasks and folders.

Course Duration: 10 – 12 hours

CPD Points: 10

Microsoft Outlook

Lesson One –  Starting the Outlook 2016 program, the Outlook opening screen, viewing messages in the inbox, previewing message attachments, changing how messages are viewed, viewing the calendar, using the folder pane, people and tasks.

Lesson Two –  Creating and formatting messages, personalising messages, attaching items to a message, creating and adding signatures, sending, replying and forwarding messages, saving attachments, search and flagging messages.

Lesson Three –  Viewing and editing an existing contact, creating new contacts, different views and deleting contacts, sharing and printing contact details, creating a contact group.

Lesson Four –  Using the calendar, creating, amending and deleting appointments, meeting requests, scheduling appointments, meeting and events, planning, searching and cancelling meetings.

Lesson Five –  Creating tasks, different views, assigning a task, deleting tasks and recurring tasks, printing and viewing tasks.

Lesson Six –  Creating folders to manage your email messages, using the rules wizard to manage your email messages, restoring deleted items, permanently deleting items, how Outlook data files work, importing a contacts file into Outlook data, exporting an Outlook data file, locating Outlook options.

Those who wish to learn this popular email, diary and calendar management program.

Ideal for anyone who needs to have a good, in-depth working knowledge of this software to help maximise efficiency and productivity.

Familiarity with Microsoft Word, ideally Word 2010

lexible Workforce Development Fund (FWDF)

Claim up to £15,000 for Training your employees

This fund provides Levy Paying Companies an opportunity to up-skill or re-skill Employees and in turn, support economic growth.

Eligibility Criteria:

  • You must be a Levy Paying Employer
  • The Company must be based or operate in Scotland, wholly or partially
  • Employees must reside in Scotland

For more information on applying for this funding, contact our Course Advisors by clicking below:


A funded training opportunity is now available to those facing redundancy or those who have been made redundant from March 2020 onward.

The National Transition Training Fund aims to tackle the rise in unemployment caused by Covid-19 by offering short sharp training opportunities for people to learn in-demand skills.

If you are currently under threat of redundancy, or have been made redundant at any time from the 1st March 2020 and are aged 25 or over, you can access an industry recognised qualification to help you gain employment.

For further information on how to proceed then contact us referencing the course(s) you are interested in.

For more information on this or any of our courses complete the form

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