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Effective Online Communication

The Effective Online Communication training course is available at the Edinburgh, Glasgow, Aberdeen and Inverness Pitman Training Centres or via Online Distance Learning through our Pitman Campus.

Having a good level of communication skills is a prerequisite in almost every job description you see. Being able to show a prospective employer that you have a Pitman Training certificate in Effective Online Communication skills will help set you apart from the rest.

Effective Online Communication is a short, online training course that is designed to help you learn best practice for the various methods of online communication, such as email and video conferencing, both confidently and successfully.

Course Duration: 2 hours

CPD Points: 2


In this online communications course there are 4 modules:

Module One: Covers the definition of online communication, connecting to the internet, real-time and delayed communication, types of online audience, the internet and the law.

Module Two: You will look at email structure, language and tone, web pages, texting, social media, wikis and instant messaging.

Module Three: Covers video conferencing features, preparation and good practice, video presentation features, structure, audience and software, audio conferencing features, preparation, software and good practice.

Module Four: You will go through a summary, communication forms, audiences and finally writing and speaking online.

This course is designed for anyone working in an office environment such as a PA, Office Manager etc. It is also great for anyone looking to work in PR, Media Relations or as a Communications Officer.

The aim of this course is to ensure that how you communicate whilst online is both appropriate and effective.

It is designed to teach you how to communicate professionally and effectively online on various platforms.

There are no prerequisites for this course.

Flexible Workforce Development Fund (FWDF)

Claim up to £15,000 for Training your employees

This fund provides Levy Paying Companies an opportunity to up-skill or re-skill Employees and in turn, support economic growth.

Eligibility Criteria:

  • You must be a Levy Paying Employer
  • The Company must be based or operate in Scotland, wholly or partially
  • Employees must reside in Scotland

For more information on applying for this funding, contact our Course Advisors by clicking below:


A funded training opportunity is now available to those facing redundancy or those who have been made redundant from March 2020 onward.

The National Transition Training Fund aims to tackle the rise in unemployment caused by Covid-19 by offering short sharp training opportunities for people to learn in-demand skills.

If you are currently under threat of redundancy, or have been made redundant at any time from the 1st March 2020 and are aged 25 or over, you can access an industry recognised qualification to help you gain employment.

For further information on how to proceed then contact us referencing the course(s) you are interested in.

For more information on this or any of our courses complete the form

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