Effective Online Communication

The Effective Online Communication training course is available at the Edinburgh, Glasgow, Aberdeen and Inverness Pitman Training Centres or via Online Distance Learning through our Pitman Campus.

Having a good level of communication skills is a prerequisite in almost every job description you see. Being able to show a prospective employer that you have a Pitman Training certificate in Effective Online Communication skills will help set you apart from the rest.

Effective Online Communication is a short, online training course that is designed to help you learn best practice for the various methods of online communication, such as email and video conferencing, both confidently and successfully.

Course Duration: 2 hours

CPD Points: 2

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Course Content

In this online communications course there are 4 modules:

Module One: Covers the definition of online communication, connecting to the internet, real-time and delayed communication, types of online audience, the internet and the law.

Module Two: You will look at email structure, language and tone, web pages, texting, social media, wikis and instant messaging.

Module Three: Covers video conferencing features, preparation and good practice, video presentation features, structure, audience and software, audio conferencing features, preparation, software and good practice.

Module Four: You will go through a summary, communication forms, audiences and finally writing and speaking online.

Designed For

This course is designed for anyone working in an office environment such as a PA, Office Manager etc. It is also great for anyone looking to work in PR, Media Relations or as a Communications Officer.

Objectives

The aim of this course is to ensure that how you communicate whilst online is both appropriate and effective.

It is designed to teach you how to communicate professionally and effectively online on various platforms.

Testimonials

"I successfully completed Executive PA Diploma at Pitman in 2013. With the help of Pitman training I also gained Microsoft 2010 Master Qualification which enabled me to become a confident and proficient administrator in record times. But most i...

DT – Executive PA Diploma, ,

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"I decided to study for Pitman's Executive PA Diploma last year after having been out of work for some time. This turned out to be one of the best decisions of my life and a turning point for the better. As I was unemployed at that time, I pla...

JM – Legal/Executive PA Diploma, ,

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"I started off with Pitman doing Microsoft Office 2007 specialist before progressing into Microsoft Office 2010 and attaining Microsoft Office Master status by sitting Microsoft exams at Expert Level in Word and Excel and standard level Outlook...

KS – Microsoft Office, ,

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"I recently studied Marketing Essential with Pitman Training. I currently deal with marketing in my business. As Managing Director and Marketing Director I felt it necessary to gain some formal training in marketing. Pitman Training’s course al...

GS – Marketing Essentials, ,

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"I just wanted to write and say how much I enjoyed the medical terminology course, and also the medical audio word processing. After spending the last few years as a carer looking after mum, even the thought of part-time work was daunting. At t...

EC – Medical, ,

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"When I first came to Pitman my life was at a bit of a crossroads. I had just been made redundant from a job I had worked in for almost 13 years. I had been a hallmarker, putting hallmarks on pieces of jewellery. Although quite a skilled job, o...

MB – Book-Keeping, ,

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"I chose the training because that I knew that I was in dire need of updating my skills. After searching on the Internet I became aware of Pitman Training and then on speaking to the Dumfries Pitman Training Centre I chose Pitman because the c...

AO – General Courses, ,

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"Two years ago I was at a crossroads in my career as a Textile CAD designer and decided to expand my IT knowledge in the hope of broadening my job options. Knowing the cost involved I began my research and found plenty of organizations who offe...

IL – IT Technical, ,

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"When I came to see Fran she recommended Microsoft Excel, HTML, Dreamweaver 8 and Book-Keeping Level 2 Module 1 courses as the most suitable for preparing me to set up my own online business. The staff were all very helpful and polite and th...

JM – Various Courses, ,

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"I found the style of teaching, materials provided, seminars, the instructors' behaviour and attitude, of excellent quality and standards. I am happy."

SD – Executive PA Diploma, ,

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Prerequisites

There are no prerequisites for this course.

Funding

Flexible Workforce Development Fund (FWDF)

Claim up to £15,000 for Training your employees

This fund provides Levy Paying Companies an opportunity to up-skill or re-skill Employees and in turn, support economic growth.

Eligibility Criteria:

You must be a Levy Paying Employer
The Company must be based or operate in Scotland, wholly or partially
Employees must reside in Scotland

For more information on applying for this funding, contact our Course Advisors by clicking below:

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A funded training opportunity is now available to those facing redundancy or those who have been made redundant from March 2020 onward.

The National Transition Training Fund aims to tackle the rise in unemployment caused by Covid-19 by offering short sharp training opportunities for people to learn in-demand skills.

If you are currently under threat of redundancy, or have been made redundant at any time from the 1st March 2020 and are aged 25 or over, you can access an industry recognised qualification to help you gain employment.

For further information on how to proceed then contact us referencing the course(s) you are interested in.

Course Content

Designed For

Objectives

Testimonials

Prerequisites

Funding

Enquire Now

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