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Conflict Management Seminar

The Conflict Management Seminar training course is available at the Edinburgh, Glasgow, Aberdeen and Inverness Pitman Training Centres.

Conflict is not a bad thing, however, the way that individuals and organisations deal with it (or fail to deal with it) often is.  This course is designed to give you a positive approach to managing, resolving and where appropriate, preventing conflict.  You will acquire and practise established techniques for managing and resolving conflict in a variety of situations.

By gaining insights into the interpersonal dynamics of your conflict situations, you will be able to identify changes that could help to transform your difficult relationships.

This course is suitable for managers, supervisors, team leaders, or anyone who struggles to consistently obtain positive outcomes from conflict situations.  Equally useful for more experienced managers who would like to pick up new techniques for dealing with communication failure or personality clashes.

Course Duration: 1 Day

Train the Trainer

Upon successful completion of this one day workshop you will be able to:

Identify your own preferred way of handling conflict situations

Understand how conflict arises and escalates

Understand strategies and skills for managing conflict

Adopt a professional and appropriate style of behaviour when handling conflict situations

Create an action plan for your own specific conflict situations

This course is designed to:
Introduce explanations of how conflict arises and escalates

Provide opportunities for attendees to identify and practice the skills required for effective conflict management

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October 2021

Conflict Management (1 day)

October 29
|Recurring Event (See all)

One event on 19/03/2021 at 00:00

One event on 04/06/2021 at 00:00

One event on 29/10/2021 at 00:00

Aberdeen, 469 Union Street
ABERDEEN, AB11 6DB United Kingdom

Classroom (attending in person) or Virtual Classroom (delivered remotely) training delivered with one of our tutors, running throughout 2020/2021 in Aberdeen. All…

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November 2021

Management Skills

November 16 @ 09:00 - November 17 @ 17:00
|Recurring Event (See all)
Virtual Classrooms
Edinburgh, 4 Queen Street
Edinburgh, EH2 1JE United Kingdom

Personal Development Timetable 2021: Classroom training delivered face to face in Glasgow and Edinburgh centres or through our virtual classrooms. Contact Helen…

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Flexible Workforce Development Fund (FWDF)

Claim up to £15,000 for Training your employees

This fund provides Levy Paying Companies an opportunity to up-skill or re-skill Employees and in turn, support economic growth.

Eligibility Criteria:

  • You must be a Levy Paying Employer
  • The Company must be based or operate in Scotland, wholly or partially
  • Employees must reside in Scotland

For more information on applying for this funding, contact our Course Advisors by clicking below:


A funded training opportunity is now available to those facing redundancy or those who have been made redundant from March 2020 onward.

The National Transition Training Fund aims to tackle the rise in unemployment caused by Covid-19 by offering short sharp training opportunities for people to learn in-demand skills.

If you are currently under threat of redundancy, or have been made redundant at any time from the 1st March 2020 and are aged 25 or over, you can access an industry recognised qualification to help you gain employment.

For further information on how to proceed then contact us referencing the course(s) you are interested in.

For more information on this or any of our courses complete the form

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