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Assertiveness Seminar

The Assertiveness training course is available at the Edinburgh, Glasgow, Aberdeen and Inverness Pitman Training Centres.

Have you ever been in a situation, perhaps at a business meeting, where you wanted to say something, but didn’t or couldn’t?  Or perhaps you have lost your temper or got upset and regretted it afterwards. These are a couple of examples of where assertive communication would have helped.

Assertion involves standing up for personal rights and expressing thoughts, feelings and beliefs in direct, honest and appropriate ways that do not violate another person’s rights.  The basic message of assertion is: This is what I think.  This is what I feel.  This is how I see the situation.  This message is said without dominating, humiliating or degrading the other person. Assertiveness involves respect, not deference.  Two types of respect are involved in assertion: respect for oneself (expressing one’s needs and defining one’s rights) as well as respect for the other person’s needs and rights.

This one day course is about helping you recognise your own type of behaviour, how you come across to others, and to help you to identify situations in which you would like to be less aggressive or less passive and how to be assertive in these situations.

Course Duration: 1 Day

Train the Trainer

Upon successful completion of this one day workshop you will have learnt:

  • What are Assertive, Aggressive and Passive Behaviours
  • What affect these behaviours have on you/others
  • To understand our rights and responsibilities
  • To recognise an assertive response
  • The Three Steps to assertive behaviour
  • Saying ‘No’ without feeling guilty
  • How to review Conflict Situations
  • Comparing Constructive Criticism and Destructive Criticism
  • Dealing with Criticism Assertively

This course is designed to show you how to:

  • Overcome your natural, instinctive behaviour in situations and learn more effective responses
  • Identify Assertive, Aggressive and Passive Behaviour in others
  • Identify your own behaviour
  • Identify and use a variety of assertive techniques

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November 2021

Management Skills

November 16 @ 09:00 - November 17 @ 17:00
|Recurring Event (See all)
Virtual Classrooms
Edinburgh, 4 Queen Street
Edinburgh, EH2 1JE United Kingdom

Personal Development Timetable 2021: Classroom training delivered face to face in Glasgow and Edinburgh centres or through our virtual classrooms. Contact Helen…

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November 17 @ 09:00 - November 18 @ 17:00
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One event on 03/02/2021 at 09:00

One event on 25/05/2021 at 09:00

One event on 03/08/2021 at 09:00

One event on 17/11/2021 at 09:00

Edinburgh, 4 Queen Street
Edinburgh, EH2 1JE United Kingdom

Classroom training delivered face to face in Glasgow and Edinburgh centres or through our virtual classrooms. Contact Helen McCanney to book your…

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Assertiveness (1 day)

November 26 @ 09:00 - 17:00
|Recurring Event (See all)

One event on 23/04/2021 at 09:00

One event on 30/07/2021 at 09:00

One event on 17/09/2021 at 09:00

One event on 26/11/2021 at 09:00

Aberdeen, 469 Union Street
ABERDEEN, AB11 6DB United Kingdom

Classroom (attending in person) or Virtual Classroom (delivered remotely) training delivered with one of our tutors, running throughout 2020/2021 in Aberdeen. All…

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Flexible Workforce Development Fund (FWDF)

Claim up to £15,000 for Training your employees

This fund provides Levy Paying Companies an opportunity to up-skill or re-skill Employees and in turn, support economic growth.

Eligibility Criteria:

  • You must be a Levy Paying Employer
  • The Company must be based or operate in Scotland, wholly or partially
  • Employees must reside in Scotland

For more information on applying for this funding, contact our Course Advisors by clicking below:


A funded training opportunity is now available to those facing redundancy or those who have been made redundant from March 2020 onward.

The National Transition Training Fund aims to tackle the rise in unemployment caused by Covid-19 by offering short sharp training opportunities for people to learn in-demand skills.

If you are currently under threat of redundancy, or have been made redundant at any time from the 1st March 2020 and are aged 25 or over, you can access an industry recognised qualification to help you gain employment.

For further information on how to proceed then contact us referencing the course(s) you are interested in.

For more information on this or any of our courses complete the form

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